About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group

BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line/Function

RECONCILIATION

Job Title

ASSISTANT VICE PRESIDENT

Date

16-Mar-2026

Department

SSC

Location:

Chennai

Business Line / Function

RECONCILIATION

Reports To

(Direct)

Grade

(if applicable)

(Functional)

AVP / VICE PRESIDENT

Number Of Direct Reports

5 to 8

Directorship / Registration

Position Purpose

SSC over the last 5 years have grown in Size & has clients across Business lines in Corporate Institutional Banking and beyond (BNPP Fortis, Wealth Management).

Clients today include multiple branches of BP2S & CIB supporting mainly Custody, MO, FA, DFS, FDS/ TA, IA, Corporate Banking, Global Markets.

With the increase in Client Base & a huge pipe line of Clients, there is a need for the SSC to have a specific focus around the client impacts, to develop the client relationship. This becomes more and more important as the SSC is servicing not only internal but also external Clients.

SSC reconciliations has its operations in India across Chennai & Mumbai.

The candidate would be handling the cash & securities reconciliation process & MIS on regular basis. Candidate will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.

Candidate would have to handle a team of 80- 90 with appropriate structure & governance. The candidate is accountable to manage the daily operations/ workflow within the business group and helps the team in achieving the process deliverables. Solid technical understanding of the business is expected, including strong knowledge of Reconciliation system.

Demonstrated commitment to continuous process improvement is a key driver and prior exposure to Lean and Six Sigma is welcome.

Candidate should be able to articulate himself well and communicate well across all levels in the organization.

Key Activities

To manage the relationship with the existing client delivery
To build a strong team to support current & future needs of SSC
To Manage KPI's & KRI's of the process
Be proactive in understanding the roadmap for SSC and ensure the team is prepared to serve them better
To represent SSC to the internal & external Clients highlighting the value addition achieved & projecting the value addition, that SSC could bring in.

Responsibilities

Direct Responsibilities

Primary Responsibilities

Managing Existing relationship

The candidate has to closely work with the BNPP Branches to maintain the existing relationship & also to understand their future needs
To participate in Service review's with Senior Management
To create & maintain a dashboard to be presented to the Business heads / Process owners on the service level & Value addition
To track satisfaction levels with Internal & external clients & seek feedback for improvement of SSC

Managing Service Delivery

Ensure performance of the daily Nostros, Internal & Securities accounts reconciliation
Defining & managing a range of daily, weekly, monthly controls to ensure completeness of processing and that any inappropriate postings, matching etc. is identified and resolved promptly.
Providing user training as required, improving the understanding of the control aspects of reconciliation
Analyzing trends in process exceptions identify root causes and implement solutions.
Drive & support new initiatives &various ad-hoc projects
Manage Escalations and resolve aged items
Drive improvement in STP
Accountable be maintaining up to date procedures and SLA for the process that are supported
Conduct Process confirmations & ensure adherence to procedures
Accountable to Maintain the BCP / BIA documents :
Contribute to maintain the BCP documentation for the entity:
Keep up to date the list of members of staff involved in the BCP (including alternates) according to the needs expressed:
Inform regularly and spontaneously the BC Manager on all relevant information impacting the business continuity plan
Ensure that every employee knows the procedure to evacuate and knows where the safe assembly point is.
Work with business teams to resolve risky breaks & manage the expectations as well as improve the overall process
Manage Incidents by working to identify root cause & implement appropriate preventive measures
Adhere to the risk framework for all the processes managed
Maintain Communication Channels with internal peer groups.
Develop people by training them on business knowledge & coaching them on necessary skill sets for their career growth
Conduct regular meetings & provide feedback
Manage Appraisal discussions
Manage Budget process in terms of HC & appraisal review
Manage conflicts
Roll out appropriate governance to drive smooth flow of business
Ensure Audit requirements are met

Supporting New Onboarding's

Interact with the functional process owners to understand their road map & the impacts to SSC Reconciliations
Define , review & validate operating models
Conduct due diligence on any new process to ensure we understand the process & business. Operational readiness to be validated
Accountable of service delivery for all new onboarding's
Projects to be managed in a structured manner with appropriate governance
Keep updated on market / industry standards & changes to manage BAU in efficient way without Risk
Participate in global forums to better understand the Business needs & device strategy to manage expectations
Closely work with Project teams to ensure the team is operationally ready to support the client journey
Maintaining Clear documentation of Scope & Operating model of new on boarding
Be a central point of contact until onboarding the business line into SSC
Follow up on the service quality

Contributing Responsibilities

Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC.
Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

Knowledge of business, products, risks, tools
Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required
Prioritizes, multiple tasks, and meets strict deadlines.
Strong analytical, detail orientation, service commitment, and solid organizational and interpersonal skills.
Prepared to travel if required.
Must be prepared to work in any shifts.
Supervise, Monitor, Control and Co-ordinate all activities in the department.
Client focus
Working together
Practically adapts theory and experience to circumstances
Pro-active, self-starter that takes initiative without being prompted
Presentation skills to the Client
Ability to plan, organize and communicate
Able to anticipate problems, able to distinguish material from non-material items in making decisions
Demonstration of innovative/creative thinking, problem-solving and taking initiative
Ability to network with People
Adaptability to changing environments & be a Change Navigator
Exerts an influence on others, directing and mobilizing them towards the desired objective
Competent strategic thinker with the ability to create and implement solutions
Good written and oral communication skills in English
Lead and motivate the employees in the department.
Identify and develop succession plan.

Client Focus & Adaptability

Client Focus:

Be pro-active in developing customer relations by understanding and responding to customer needs.
Strive continually for customer satisfaction and focus on Client Delight.
Commit/Promise only what can be delivered by keeping Bank's interest in mind.
Try to identify the real needs of the customer, including those not necessarily stated.

Adaptability

Advise/Educate the client's staff on formulation of data which suits to BNP Applications.
Always look for ways to improve services and processes

Be able to adapt to different markets and different clients evolution

Integrity, trust & fairness

Acts with integrity in all interactions with colleagues, team members and clients.
Promises only what can be delivered, managing expectations and honors commitments and has committed to ethical practices in all interactions and relationships.
Treats others fairly, showing respect and courtesy.
Builds trust by responding openly, genuinely and consistently to others.

Specific Qualifications (if Required)

Possess Master's Degree
15+ Years of experience with minimum 8 years of relevant experience

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Be a Role Model for the team

Communication skills - oral & written

Ability to collaborate / Teamwork

Ability to share / pass on knowledge

Personal Impact / Ability to influence

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability To Develop Others & Improve Their Skills

Ability to set up relevant performance indicators

Ability to inspire others & generate people's commitment

Ability to understand, explain and support change

Education Level

Bachelor Degree or equivalent

Experience Level

At least 15 years

Assistant Vice President - SSC Reconciliation