ct delivery.

Responsibilities

Lead the requirements gathering and analysis process to ensure project objectives are met.
Collaborate with stakeholders to define business needs and develop functional specifications.
Create detailed documentation including business requirements documents, use cases, and process flows.
Facilitate workshops and meetings to drive consensus among stakeholders and gather feedback.
Identify areas for process improvement and recommend solutions to enhance efficiency and effectiveness.
Act as a liaison between business units and IT teams to ensure successful project delivery.
Monitor project progress and communicate updates to stakeholders, ensuring alignment with business goals.
Provide training and support to end-users to ensure successful adoption of new systems and processes.

Skills and Qualifications

Bachelor's degree in Business Administration, Information Technology, or a related field.
8-12 years of experience in business analysis or a related field.
Strong analytical and problem-solving skills with a keen attention to detail.
Proficient in business analysis tools and software such as JIRA, Confluence, and Microsoft Visio.
Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.
Experience with data analysis and reporting tools such as SQL, Tableau, or Power BI.
Knowledge of Agile methodologies and experience working in Agile project environments.
Ability to manage multiple priorities and work under tight deadlines.