SAP MDM/MDG Consultant1

Key Responsibilities

AMS Support & Incident Management

Provide L2/L3 support for MDM/MDG-related issues
Troubleshoot and resolve: Master data inconsistencies and duplicates, Workflow failures (MDG change requests), Data replication issues between systems
Manage tickets via ServiceNow / JIRA / Remedy ensuring SLA adherence

Master Data Governance (MDG)

Support MDG processes for: Business Partner (Customer/Vendor), Material Master. Finance master data (GL, Cost Centers – if applicable)
Handle: Change Request (CR) processing, Workflow configuration & troubleshooting, Data validation rules and derivations

Data Maintenance & Quality

Ensure high data quality through: Data validation, Standardization, De-duplication
Perform mass data updates using: LSMW / LTMC (if applicable), MDG tools / data replication frameworks

Integration & Replication

Support master data integration across: ECC MDG Other systems (CRM, SRM, external apps)
Troubleshoot: DRF (Data Replication Framework) issues, IDoc / ALE / API-based replication failures

Change Requests & Enhancements

Work on CRs and minor enhancements: Data model enhancements, UI changes (FPM / Web Dynpro), Validation & derivation logic (BRF+)
Prepare functional specs and coordinate with ABAP team

Testing & Deployment

Documentation & Governance

Maintain: Data standards and governance policies, Process documentation and KT materials
Ensure compliance with data governance frameworks

Continuous Improvement

Identify opportunities for: Automation in master data processes, Improved data governance workflows
Recommend best practices for master data lifecycle management

Required Skills & Experience

Experience

Functional Expertise

Strong knowledge of: Customer Master (KNA1, KNVV), Vendor Master (LFA1, LFB1), Material Master (MARA, MARC)
Understanding of: Business Partner (BP) concept (nice to have)

MDG/MDM Skills

Experience with: MDG Data Models, Change Request workflows, DRF (Data Replication Framework)
Hands-on with: BRF+ (validation/derivation rules), FPM / UI configuration

Technical Awareness

Tools & Methodologies

Good to Have