JIRA, Servicenow, ITSM framework, Ticket Management, Technical Diagnosis, Troubleshooting

Servicenow, JIRA, Sql, MySQL, Postgres, Rest Apis, Saas, Salesforce, Root Cause Analysis, Technical support, Cloud-based platforms, ITSM tools, Webhooks

Mobile Platforms (iOS, Android), Rest Api, Database Management, Python, Java, Saas, Scala, Linux Operating System, Bash Scripting

Kibana, Java, Unix, Mssql Server, Data Quality, Informatica Mdm, DB2, Linux, Azure, Oracle, AWS, P360, NoSQL Databases, ActiveVOS, MDM SaaS

Rest Api, Jira, Confluence, Salesforce, SaaS platforms, zendesk, Email security fundamentals

802.11 Wi-Fi standards, Empirical analysis modeling and testing methodologies, Engineering design tools and software packages, Analytical And Problem Solving Skills, Layer 3 Networking

Oauth, Saml, Sql, Sso, Debugging, Postman, Log Analysis, Rest Apis, Authentication, SCIM, B2B SaaS products, Troubleshooting

Saas, technical support, Troubleshooting, Problem-solving, UEM

Cybersecurity, Windows Server, Technical Consulting, Linux, System Administration, Information Technology, Troubleshooting Tools, Microsoft Defender, Technical Support, Microsoft Sentinel