1. Purpose of Position

Builds and leads a delivery hub of multi-disciplinary technical experts delivering a gamut of technical services encompassing Risk & Safety (R&S) studies across market segments and BV SOA product lines.
Responsible for all operations of the Risk & Safety team including Business development support, commercial & operational excellence, skill development, product & services innovation, to help secure market leadership for BV SOA TC portfolio.

2. Key Responsibilities

Develop and execute a strategic business plan for the Risk & Safety (R&S) studies.

Drive achievement of annual budgets and resource utilization metrics set out by the IND product line.
Ensure compliance with ISO standards where applicable.
Establish performance metrics, KPI's and continuous improvement programs, oversee capacity planning and resource utilization.

Ensure daily management of the team activities to deliver services in accordance with the defined Contractual scope in a timely & efficient manner.

Support with Technical Centre-related activities as and when required by the Management/ Manager.
Lead and drive Strategic Growth initiatives for the Risk & Safety business through close engagement with key accounts & strategic clients of BV SOA.
Collaborate with BV SOA Sales & Operations teams to support all Pre-Order & Post- Order activities.
Lead the development & delivery of SOPs, workflows aligned with market needs, international standards and client requirements.
Implement quality management systems and technical procedures
Execute R&S studies in line with business needs.
Recruit, onboard, mentor, coach technical & administrative staff.
Establish competency frameworks and training programs for various R&S activities.
Foster a culture of technical excellence, learning, knowledge sharing and compliance within the team.
Ensure compliance (self and team) to the various administrative duties & BV HR policies.

Support Business development for R&S scope through customer engagements
Build & nurture relationships with internal / external clients.
Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals
Address technical queries and resolve service issues
Represent the Technical Centre on domain subjects at industry forums and conferences
Actively gather client feedback and drive service improvements

Maintain & expand accreditations where applicable in coordination with PLs

Prepare for and coordinate accreditation audits
Ensure adherence to regulatory requirements across all sectors
Implement corrective actions and manage non-conformities
Stay current with evolving standards and regulatory changes that impact team operations

Identify opportunities for development of new products to Risk & Safety services in coordination with management.

Lead technical research and capability development
Benchmark against industry best practices
Mentor technical staff on complex technical challenges, new softwares and skill set.
Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets.
Lead Specific Projects as and when required by SOA Management

3. Roles & Responsibilities for HSSE and Quality

HSSE -

Responsible for compliances of all applicable statutory laws and regulations as well as Group HSSE policies and procedures etc. in relation to Health, security, safetyand environment and workmen employment.
Responsible for establishing, implementing, monitoring and reviewing the HSSE Management System (in line with ISO14001:2015 & ISO 45001 standards) within his/ her Region/Location/Team.
Responsible to take reasonable care on health and safety of their own, colleagues and others working surroundings.
Responsible to report promptly to immediate superior on any abnormalities and incidents found related to Health, Security, Safety and Environment

Quality -

To comply company Quality requirements e.g. policies, procedures, guidelines etc. and local legal requirements on Quality as applicable.
Support to Customer Satisfaction and Operational Excellence.
Setup smart (Specific Measurable, Achievable, Relevant & Time Bound) Quality Objectives for himself and for Team in Success factor as applicable in area of Operation .
Responsible to report promptly to immediate superior and TIQ on any abnormalities and incidents found related to Quality.

4. Criteria for Performance Evaluation (KPIs)

5. Professional Qualification

Bachelor's/ Master's degree in Science/ Engineering, preferably in the Chemical, Environmental, Mechanical disciplines Having a Master's degree is added advantage.

Qualification as TÜV Certified Functional Safety Engineer would be an added advantage.

6. Experience

20+ yrs of experience in the Risk & Safety services and/or HSE domain relevant to TIC business segments in Oil and Gas, Energy, Chemical, Process industry, Power & water, Infrastructure and General Industry.
Hands-on working experience in performing various Risk & Safety studies (workshop and desktop based studies) using DNV PHAST & Safeti, Detect 3D, PHA Pro, etc.
Demonstrated track record in leading and managing a team of 7+ engineers for a duration of 5 years as a minimum.

7.Technical Competencies

Strong technical understanding of international standards & codes relevant to Risk and Safety studies.
Strong communication skills with ability to interact effectively from base operators to senior management.

8. Leadership Behaviors

Stakeholder Management: Ability to manage diverse internal and external stakeholders
Motivate and empower the team

Compliance Mindset: Detail-oriented, process-driven, quality-focused
Strong communication skills with ability to interact effectively from base operators to CXO level.
Excellent written and verbal communication presentation skills

Adaptability: Comfortable in fast-paced, evolving regulatory environment

Senior Manager - Risk & Safety