About Knowdis.ai

KnowDis AI is a research-driven startup building cutting-edge solutions in Natural Language Processing (NLP) and Generative AI. Our AI tools are designed to automate and enhance business processes, including content generation, information retrieval, and document understanding. We work with clients across industries such as e-commerce, fashion, banking, and pharma, helping them unlock value through enterprise-ready AI solutions.

We are seeking a Program Director – Multimodal Search to lead and deliver a large-scale multimodal (text, image, voice) search platform for a Tier-1 enterprise client. This is a high-impact, highly visible role requiring deep technical understanding, strong program leadership, and the ability to ensure operational excellence.

Role Overview

As the Program Director – Multimodal Search, you will be the single point of accountability for the successful delivery and long-term operational success of a multimodal search platform, integrating text, image, and voice modalities. You will work closely with client stakeholders, product, ML engineering, data infrastructure, operations, and support teams to translate requirements into delivery outcomes that meet quality, performance, and business expectations.

This role demands strategic thinking, technical fluency, decisive decision-making, and ownership of outcomes — not just activity.

Key Responsibilities

Program & Delivery Leadership

Own end-to-end delivery of a large-scale multimodal search platform across text, image, and voice modalities.
Act as the primary point of accountability across client, product, ML, infrastructure, and operations teams.
Partner with client stakeholders to understand business priorities, success metrics, and delivery expectations.
Develop integrated delivery plans with clear milestones, dependencies, risks, and quality gates.
Translate complex client requirements into phased, technically feasible delivery roadmaps.

Architectural & Technical Decision Making

Provide leadership in balancing relevance, latency, reliability, and infrastructure costs.
Evaluate and make trade-offs informed by system performance, user expectations, and business goals.
Ensure architectural decisions are aligned with scalable AI infrastructure and best practices in search engineering.

Cross-Functional Coordination

Ensure seamless alignment between product management, ML engineering, data platform teams, and QA.
Facilitate effective communication with client technical and business teams.
Drive a culture of shared ownership, clarity of responsibilities, and collaborative problem solving.

Quality, Stability & Operational Excellence

Guarantee production readiness and high-quality launch execution.
Define and enforce best practices for testability, performance monitoring, incident response, and release management.
Ensure post-launch operational stability and user experience continuity.
Lead escalation resolution decisively and minimize dependency on senior executive intervention.

Outcomes & Accountability

Be accountable for measurable outcomes — delivery speed, system stability, client satisfaction, and adoption.
Track and drive key performance indicators for system health, search relevance, latency, and client support metrics.
Build and maintain sustained client confidence and trust through transparent reporting and committed delivery.

What We Are Looking For

Experience & Expertise

10+ years of experience in software delivery, product engineering, or technical program leadership — preferably in enterprise search, AI/ML platforms, or large-scale distributed systems.
Proven track record of leading complex, cross-functional technical programs with high client visibility.
Experience in multimodal search systems, information retrieval, natural language processing, computer vision, or voice-enabled search preferred.
Strong understanding of modern search technologies (e.g., semantic search, vector embeddings, transformer-based models, nearest neighbor search).
Experience working with AI/ML teams, platform engineering, and operational support.

Leadership & Client Oriented

Exceptional stakeholder management and client communication skills.
Ability to balance competing priorities, make data-informed decisions, and operate with integrity.
Demonstrated ability to lead teams without direct authority — influence outcomes through clarity, credibility, and delivery excellence.
Proven ability to manage risk, resolve escalations, and make decisive trade-offs in real time.

Personal Attributes

Strong ownership mindset — focused on outcomes over outputs.
Deep commitment to quality, reliability, and operational excellence.
Strategic thinker with a bias for action, accountability, and pragmatic execution.
Excellent written and verbal communication skills.

What You'll Get

- Opportunity to lead mission-critical AI infrastructure for a Tier-1 client.

- Work with top talent in ML, software engineering, and AI product teams.

- Exposure to emerging search technologies, multimodal AI systems, and enterprise deployment at scale.

- Competitive compensation and leadership growth opportunities.

Selection Process:

- Interested Candidates are mandatorily required to apply through this listing on Jigya. Only applications received through this posting will be evaluated further.

- Shortlisted candidates may be required to appear in a Screening interview administered by Jigya

- Candidates selected after the Jigya screening rounds will be interviewed by KnowDis

Program Director - Multimodal Search