Your Role

As the Senior Associate /Specialist – Px Operations you will be responsible for handling employee grievances, managing medical insurance processes, and ensuring smooth HR operations across multiple locations, primarily focusing on India, and UAE. Proficiency in SAP SuccessFactors is essential for this role.

If you enjoy being in a highly collaborative yet fast-paced environment, working with high-caliber professionals, and building technically sophisticated products, join us!

A Day in the Life

Efficiently address employee grievances, ensuring timely resolution while upholding confidentiality standards.
Administer medical insurance programs for employees across multiple regions (India, and UAE), ensuring alignment with local regulations and meeting employee needs.
Oversee compliance with labor laws, regulations, and company policies in all locations, staying abreast of changes and implementing necessary updates.
Coordinate and oversee audits pertaining to HR processes and compliance, guaranteeing conformity to regulatory standards.
Act as a liaison between HR, employees, and external stakeholders, offering guidance and assistance on HR-related issues.
Work collaboratively with cross-functional teams to implement and enforce HR policies, procedures, and initiatives.
Leverage SAP SuccessFactors to streamline HR operations, including data management, report generation, and process optimization.
Provide comprehensive support and training to HR team members in effectively utilizing SAP SuccessFactors.
Continuously assess and enhance HR operations to optimize efficiency and effectiveness.
Stay updated on pertinent employment laws and regulations in India and UAE to ensure compliance in HR operations.

What You Need

Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 4 – 6 years of proven experience in an HR Operations or similar role, with a focus on employee grievance handling and medical insurance management.
In-depth knowledge of employment labour laws and HR compliance regulations in India.
Proficiency in SAP SuccessFactors with hands-on experience in managing HR processes.
Strong analytical skills with the ability to interpret data and generate meaningful insights.
Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively.
Ability to work independently as well as collaboratively in a fast-paced environment.

What we offer:

Industry-Focused Certifications: Meet leading healthcare experts, discuss innovative strategies, and become a subject matter expert with our comprehensive set of certifications.

Rewards and Recognition: Feeling like you're outperforming on your projects Get recognition for your dedicated efforts and demonstrated work ethic.

Health Insurance and Mental Well-being: We offer health benefits and insurance to you and your family for hospital-related expenses pertaining to any illness, disease, or injury. We also have Employee Assistance Programs (EAPs) to give you 24X7 access to certified therapists and psychologists.

Sabbatical Leave Policy: Do you want to focus on skill development, pursue an academic career, or just reset We've got you covered.

Open Floor Plan: Cubicles are a thing of the past and to modernize our office space, we have open floor sittings at every office location. Share ideas with your peers and bond better in an open floor office where there are no barriers and you are inspired to be creative.

Paternity and Maternity Leave: Enjoy the industry's best parental leave policy to welcome your bundle of joy and enjoy quality time with them.

Paid Time Off: Maintain a healthy work–life balance and take time off from work to focus on your well-being and big life moments.

Innovaccer Inc. is the #1 data platform for value-based care. The Innovaccer platform unifies patient data across systems and care settings and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer's EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com.

Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com.

Human Resources Operations Specialist

Human Resources Operations Specialist