Understanding of at least one major cloud provider, Scripting in Python

Powershell Scripting, Sql Scripting, ITIL concepts, ITSM tools, MS Desktop and Server operating systems, Jira Service Management

Ldap, Sql, Unix, Soap, Java, J2EE, Linux, Web Services, AWS, Shell Scripting, Azure, REST, Cryptography, Certificates fundamentals, Active Directories, Network fundamentals

Servicenow, Incident Management, SAP first-level support, ticket monitoring, Email Handling, client communication, phone support

Aqt, Soap, Xslt, REST, Xml, Beyond Compare, Workday Studio, Eib, Web Services, Workday Integrations, ASAP Utilities, Workday Cloud Connect, Oxygen XML, ultraedit