Servicenow, Azure Ad, Intune, Windows, Itil, Entra ID, Autopilot, Active Directory, KCS practices

Servicenow, Gcp, Linux, Networking, Incident Management, Windows, Itil, AWS, Troubleshooting, Monitoring

Servicenow, Microsoft 365, Mobile Devices, Exchange, VoIP technologies, TCP IP networking, Active Directory, endpoint management, Windows-based laptops, VPN connectivity, cloud-based collaboration tools

Servicenow, ITIL v4, Active Directory

Outlook, Excel, Word, Oracle Financial Application, Accounts Payable operations

Oracle Financials, Outlook, Excel, Word, 6 sigma Methodologies

Sql, Gdpr, Soap, Data Privacy, Excel, Json, Data Modelling, Gxp, Power Bi, Data Management, Xml, Apis, REST, Data Mapping, Project management methodologies, Service management frameworks, GenAI, Ms Office Suite, HRSD, ServiceNow CSM, Data Analysis, Spm

Web Services, Json, Rest Apis, telephony fundamentals, HTTP-based integrations, failover logic, NICE CXone Studio, holiday schedules, ACD skills, NICE CXone, call routing logic, business hours routing