Location: Lucknow, Uttar Pradesh

Role Type: Full-Time

Remote/In-Office Policy: In-Office (Gomti Nagar)

Years of Experience: Freshers—1 Year

Job Description

We are looking for a proactive Sales Executive to handle student inquiries and assist prospective learners in choosing the right courses at Skill Shiksha, the training platform vertical of Techdock Labs.

The role involves interacting with walk-in visitors, answering calls and messages, providing detailed information about available training programs, and supporting the enrollment process. The candidate will also assist with front desk coordination and ensure a smooth and professional experience for visitors while contributing to admissions and overall student engagement activities.

Duties and Responsibilities

Handle incoming calls, messages, and walk-in inquiries regarding courses and training programs.
Provide clear information about course details, fees, schedules, and enrollment procedures.
Assist in converting inquiries into student admissions through effective communication and follow-ups.
Welcome and guide visitors and prospective students and direct them to the appropriate team members when required.
Maintain records of student inquiries, leads, and follow-up communications.
Schedule appointments, counselling sessions, or demos for interested students.
Coordinate with trainers and management for student onboarding and scheduling.
Maintain organized records and assist with basic administrative and documentation tasks.
Ensure a professional and positive experience for students and visitors.
Support the team in achieving admission and inquiry conversion targets.

Qualifications

Bachelor's degree in BBA, B.Com, BCA, B.Sc, BA, or any graduation.
Strong communication and interpersonal skills.
Ability to handle student inquiries, follow-ups, and client interactions in a professional manner.
Basic understanding of sales processes and customer service practices.
Good organizational and multitasking abilities.
Familiarity with MS Office, spreadsheets, and basic data handling.
A professional attitude with a customer-first approach.

About Techdock Labs

Techdock Labs is a growing digital solutions company specializing in web development, mobile app development, digital marketing, SEO, and creative design services. Based in Lucknow, we work with businesses across industries to help them build strong digital products and grow their online presence through innovative technology and data-driven marketing strategies. Our mission is to deliver impactful digital experiences that drive measurable results for our clients while fostering a collaborative and creative work environment for our team.