Service & Commissioning Engineer – Low Voltage Drives

Role Summary

Responsible for customer-focused service delivery, project monitoring, proposal support, project execution, and lifecycle services for Low Voltage Drive systems across various industries. Ensure successful project delivery, high system availability, and customer satisfaction through proactive engagement and quality service execution.

Key Responsibilities

Own end-to-end service delivery and customer satisfaction for assigned customers.
Manage and monitor automation service projects, upgrades, migrations, and modernization initiatives.
Prepare technical proposals and solution concepts based on customer requirements and tender specifications.
Coordinate with customers, engineering teams, and stakeholders to ensure timely project execution.
Support commissioning, troubleshooting, maintenance, and lifecycle services.
Drive timely resolution of customer issues and escalations.
Deliver high-quality execution services and solutions across various industries.
Build strong customer relationships, identify improvement opportunities, and generate service business leads to support growth.

Required Qualifications

BE/B.Tech in Electrical, Electronics, or related discipline with 6–10 years of experience.
Diploma in Electrical, Electronics, or related discipline with 8–12 years of experience.

Technical Skills

Strong knowledge of Low Voltage Drive systems – AC/DC/Servo.
Hands-on experience in troubleshooting and commissioning of drives from 0.37 kW to 4 MW.
Strong knowledge of Drive Retrofit and Upgradation.
Knowledge of PLC and HMI.
Knowledge of industrial communication protocols such as PROFIBUS, PROFINET, Ethernet, MODBUS, etc.
Experience in engineering documentation.
Ability to read and interpret System Architecture Diagrams and Wiring Diagrams.
Siemens product knowledge will be an added advantage.

Desired Competencies

Customer-focused approach with strong stakeholder management capabilities.
Service delivery and customer support management.
Excellent communication, presentation, and interpersonal skills.
Strong project coordination, planning, and execution capabilities.
Analytical thinking and problem-solving skills.
Self-driven with an entrepreneurial mindset.
Ability to work effectively under pressure and manage customer escalations.
Strong teamwork and collaboration skills with cross-functional teams.
Willingness to travel and support customer requirements at short notice.

Preferred Industry Experience

Metals, Industry & Port Cranes, Sugar, Petrochemical, Cement, Tire, Textile, Paper

Expert House Engineer Low Voltage Drives (Service and Commissioning)