ROLE SUMMARY

Ensure Regulatory compliances and handle Government Affairs

KEY DUTIES AND RESPONSIBILITIES

Legal expertise in Media & Entertainment industry. We prefer a person with experience in Broadcasting sector or who has worked with a Law firm handling Broadcasting issues.
Interact and be a bridge between Tata Play and TRAI, MIB, DoT, Industry bodies
Conversant with issues to meet and explain company's position to various Regulatory Authorities- MIB, TRAI, DoT, WPC, NOCC and others
Responding to correspondences and queries from and to Regulatory Authorities – MIB, TRAI, WPC, NOCC and others
Ensuring timely and regulatory consistent response to MIB/TRAI Customer complaints and monitoring and managing the quality levels of the LPO handling these complaints
Researching and providing inputs on the various sectoral consultation papers issued by TRAI.
Interacting with relevant cross-function teams to obtain inputs for the response.
Manage workflow for consumer related grievances
Collaborate with several internal /external stakeholders and rapidly respond to all consumer grievances received
Analysis of regulatory data submitted to statutory authorities
Pro-active management of various statutory timelines and corresponding actions
Keen interest in identifying systemic/ procedural inefficiencies and working with cross-function teams for the process change.
Identify process out-sourcing opportunities and thereafter interact with relevant internal teams for operationalizing the same

TECHNICAL COMPETENCIES

EDUCATION

B.A. LLB. with 6 yrs plus experience

Manager - Regulatory Affairs