About Locad

Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organises end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

What you'll focus on:

Sales Productivity & Enablement Operations

Audit and optimise HubSpot usage across global sales teams
Improve playbook adherence, activity tracking, and process discipline
Build dashboards for: Pipeline generation, Activity-to-opportunity ratios, Quota attainment, Ramp-to-first-deal metrics and Deal velocity
Build scalable sales workflows, routing logic, account segmentation, and lead handoff processes
Drive CRM adoption by making workflows intuitive and operationally efficient

Reporting & GTM Analytics

Build and maintain the centralised GTM reporting layer.
Own funnel reporting across: Lead → MQL → SQL → Opportunity → Closed Won.
Develop multi-channel attribution reporting within HubSpot.
Surface actionable insights on: Funnel leakage, Conversion trends, Pipeline quality, Revenue-driving channels, Segment and geo-level performance.

GTM Systems & Tooling

Own HubSpot CRM & Marketing Hub administration.
Manage: Custom properties, Workflows, Lifecycle stages, Integrations, Data hygiene and Reporting architecture.
Evaluate and implement AI-native GTM tools and automation workflows
Improve data quality through enrichment, deduplication, and process governance

Pipeline & Forecast Operations

Run weekly pipeline review cadences with sales leadership
Build regional pipeline coverage and gap analysis, models
Improve forecast visibility and operational consistency across teams

Marketing Operations Support

Own attribution and funnel reporting infrastructure
Maintain automation hygiene across: Segmentation, Lifecycle logic, Workflow QA and CRM synchronisation
Partner closely with Marketing while maintaining clear operational ownership boundaries

What you bring:

Must-Have Skills & Experience:

3–5+ years of experience in RevOps, SalesOps, GTM Operations, Business Operations, or similar roles
Hands-on experience with CRM and marketing automation platforms (HubSpot strongly preferred)
Strong Excel / Google Sheets skills (pivot tables, lookups, modelling)
Ability to independently build systems and solve operational problems
Strong analytical thinking and business curiosity
Comfortable working across global teams and multiple time zones

Nice-to-Have:

Experience with AI-native GTM tools, such as:

Clay
Apollo AI
Claude
Octave
Regie
Glean

Workflow automation experience using:

Zapier
Make
n8n

A strong point of view on how AI can improve GTM execution and operational efficiency

Benefit & Perks:

Annual Performance Bonus
25 Days of Paid Time Off
Health Maintenance Organisation (HMO) Coverage from Day One
Provided MacBook for Enhanced Productivity
Annual Learning & Development Budget for Professional Growth

Revenue Operations Specialist