Microsoft Intune, Microsoft 365, Macos, Troubleshooting desktops, IT security fundamentals, Microsoft Entra ID, Microsoft Windows 10, Active Directory, Networking fundamentals, Apple devices

Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

Network support, System Maintenance, Technical Support, user assistance, Documentation and reporting, Customer service

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Desktop Support, Printer Support, Computer Hardware, Windows operating systems, Office applications, Technical Support, Basic networking concepts, Troubleshooting

Wan, Dns, VLAN, Desktop Hardware, Ip Addressing, L3 Support, DHCP, Technical Documentation, Lan, LAN passive networking, Patch Panels, Fiber, Structured Cabling, face plates, racks, Software, incident records, Rca, UTP, network switches, patch cords, network-related issues, connectivity issues

Windows OS, Basic Networking, Microsoft Outlook, troubleshooting and diagnostic skills, desktop and laptop hardware

Desktop Administrator, Networking

VMware, Itsm, Intune, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365 Exchange admin, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts