Service Request Management, Citrix Xendesktop, Service Now, Office 365, Itil, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, User Data Management, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support, Hardware Software installation

test equipment , Operating Systems, Automation, Commissioning, Field Service Management, Electronics, Process Improvement, Environment Health And Safety, Technical Services, Customer Support, Preventive Maintenance, Key Performance Indicators KPIs, Technical Support, Electrical Engineering, hand tools

desktop computers , computer hardware, Hardware Maintenance, Remote Support, Printer Support, Itil, technical support, Troubleshooting, on-site client visits

O365, Windows Server, Ms Office, Monitoring Server client performance, G-suite, Applications users account management, VDI Virtual machine Terminal pc applications, Hardware installation maintenance and repair, Active Directory, Network Connectivity Support, IT services desk ticketing tools, PDF File archive backup tools, Windows operating system installation and configuration