Windows Os, Basic Networking, Troubleshooting Hardware, Software Troubleshooting, Troubleshooting

password resets , Lan, Data Backup, User Management, Printers, It Asset Management, Remote Support, backup restoration, Wi-Fi, ticketing documentation, data integrity standards, basic server-level troubleshooting, account creation modification and deactivation, IT asset inventory tracking, network connectivity issues, Regulatory Requirements, shared drives, scanners, installation configuration and troubleshooting of desktops, user access control, Pharma IT policies

antivirus software , It Procurement, Basic Networking, Vnc, Remote Assistance, Laptops, Windows OS, Peripherals, L1 Support, Desktops, Preventive Maintenance, hardware devices, Ammyy Admin, asset lifecycle management, user accounts, Microsoft Office 2007–O365, Outlook email clients, Teamviewer, access and permissions, Active Directory, desktop hardware setups, Inventory Management, AnyDesk, client applications, IT asset records, system components, Drivers

ticketing systems , Servicenow, Basic Networking, Dns, Jira, Office 365, Ip Addressing, Itil, DHCP, Vpn, Azure, Windows 10, AWS, macOS troubleshooting, Freshservice, Active Directory, remote desktop technologies, Google Workspace, zendesk

ticketing systems , Software Installations, Asset Management, Office 365, Network Troubleshooting, VPN setups, remote support tools, laptop configurations, Windows operating systems, Active Directory

User Support, System Maintenance, Networking, Computer Hardware, Security Compliance, Technical Support, Documentation, Wi-Fi and LAN Troubleshooting, Troubleshooting, Microsoft Application Troubleshooting

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

Ms Office 365, Microsoft Active Directory, Gpos, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Basic knowledge of Mac operating system, Helpdesk ticketing systems, Windows 7-10, Enterprise encryption solutions

Vpn, Network Devices, Wan, Microsoft Intune, Lan, Routers, Switches, Firewalls, macOS operating systems, network printer setup, Windows Autopilot, Wi-Fi, Active Directory, ITSM tools, Microsoft 365 applications, IP address configuration