Lotus Notes, Antivirus Security software, LAN switches, SAP client, CrowdStrike, Active Directory, Network concepts, Ms Outlook

Service Request Management, Citrix Xendesktop, Service Now, Office 365, Itil, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, User Data Management, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support, Hardware Software installation

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

Windows 10, Outlook, Microsoft 365, Rdp, Networking Concepts, Lan, Vpn, OneDrive, IT ticketing systems, remote desktop support tools, Wi-Fi, Active Directory, Sharepoint, Teams

Windows OS, Lan, Wi-Fi, internet connectivity

DHCP, Vpn, Outlook, Microsoft Office, Networking, Dns, Windows 10, Microsoft Teams, remote support tools, Active Directory, desktop laptop hardware troubleshooting

Outlook, Intune, O365, Windows 10, Dns, Jira, DHCP, SCCM, Lan, Servicenow, Wi-Fi, Freshservice, Active Directory, Remedy

it security policies , Desktops, Switches, Outlook, Remote Support, Laptops, Printers, Passbook Kiosks, Compliance, Access Controls, Troubleshooting

ticketing systems , Windows OS, Hardware Troubleshooting, Network Configuration, Remote Support, Software Installation, Virus Removal, Active Directory, Printer Setup, Customer Service