e of mind by managing credit collection, debt monitoring, and fast debt recovery. Impetus enables clients to concentrate on business development while it handles the end-to-end collections process. The company integrates collection, analytics, and legal action, using traditional methods such as tele-calling and field visits, along with legal interventions including arbitration and execution of awards and decrees.

Key Responsibilities – Recruitment

- Run the full hiring process for tele-callers, field collection agents, team leaders and back-office staff

- Post jobs on job portals and social media, and source through consultancies and referrals

- Screen CVs, schedule interviews and coordinate with managers until the candidate joins

- Handle offer letters, joining formalities, document collection and background/KYC checks

- Plan hiring around new portfolios, and track attrition and replacement needs

- Run induction for new joiners and coordinate their training

Key Responsibilities – Administration

- Maintain attendance, leave records and employee files, and share inputs for monthly payroll

- Coordinate PF, ESIC and other statutory compliance with the accounts team or consultant

- Manage office upkeep, housekeeping, stationery, pantry and vendor bills

- Coordinate IT, telephony and internet issues with vendors to keep calling operations running

- Maintain asset registers, ID cards, access control and visitor records

- Keep documents ready for client (bank) audits and vendor compliance

- Handle employee queries, exit formalities and full & final settlement inputs

Human Resources Intern