Req ID: 358354

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Engineering Advisor - MDM & Endpoint to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description

Job Title

Systems Engineering Specialist – MDM & Endpoint Management (Grade 10)

Experience

10–15 years of experience in Endpoint Management and Mobile Device Management services.

Role Overview

This role focuses on strong hands-on delivery and advanced operational support for Mobile Device Management (MDM) and Endpoint Management services. The role supports enterprise implementations, transitions, and steady-state operations, while contributing to solution improvements and mentoring junior staff.

Key Responsibilities

MDM / UEM Engineering & Operations

Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune/ Ivanti / Manage Engine and VMware Workspace ONE.
Manage large-scale device estates across iOS, Android, Windows, and macOS platforms.
Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access.
Support MDM migrations and onboarding activities under defined architectures.
Act as L3 escalation for complex device and policy-related issues.
Implement security baselines and compliance policies as defined.

Transition, Consulting & Delivery

Support service transitions and customer onboarding activities.
Provide technical inputs for assessments, proposals, and solution documentation.
Execute endpoint and MDM implementations aligned to defined standards.

Operations & Service Excellence

Ensure SLA adherence, service reporting, and operational governance.
Support 24x7 MDM operations and critical incident management.
Drive continuous improvement through automation, reporting, and preventive actions.

People & Stakeholder Management

Mentor L1/L2 engineers and support knowledge sharing.
Collaborate with cross-functional teams and vendors.
Maintain high standards of documentation and customer communication.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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