About The Job

The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Senior Software Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat Enterprise Linux (RHEL) customers. In this role, you will work closely with Product Engineering to deliver on extended product maintenance work, including handling defects, bugs, and CVEs in any extended life streams of Red Hat Enterprise Linux (RHEL). Focused on product development that goes beyond the normal 6 month maintenance phase of Red Hat Enterprise Linux (RHEL) minor releases, you will actively lead EUS, TUS, E4S, AMC, and ELS lifestreams. You'll be actively leading all aspects of Red Hat Enterprise Linux (RHEL) maintenance. You will co-lead our patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat's patch delivery to customers.

To succeed in this role, you'll need to have the ability to think creatively and adapt to rapid change, as well as an eagerness to learn new things, and to innovate for process and quality efficiency.

What will you do

Contribute to the vision and innovation of new Red Hat Enterprise Linux (RHEL) product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience
Lead daily activities of product maintenance engineering teams, serving as a regional and global expert on pressing Red Hat Enterprise Linux (RHEL) product issues
Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat Enterprise Linux (RHEL)
Work within the complete Red Hat Enterprise Linux (RHEL) solutions portfolio and be responsible for the delivery of Red Hat Enterprise Linux (RHEL) updates to the maintenance streams
Lead developer and QE counterparts, product and project manager, and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers
Diagnose the root cause of failures
Backport CVE and bug fixes to stable release streams
Develop, maintain, and monitor tests and onboard automated tests into a continuous integration workflow as much as possible
Develop onboarding and training for new team members
Mentor junior team members

What will you bring

Outstanding debugging, troubleshooting, and analytical skills
3+ years of experience in software engineering and/or quality engineering
Bachelor's degree in computer science or a related engineering field, or relevant professional experience
Experience committing code at scale on complex source control structures
Familiarity with scripting using Python and/or Bash, etc.
Experience developing software using C
Ability to remain patient and diligent when working on detailed tasks
Ability to collaborate and communicate effectively with a global team
Multi-tasking skills and ability to work under tight deadlines
Fluent written and verbal communication skills in English

The Following Is Considered a Plus

Experience collaborating in open source software communities
Solid skills and background in Linux kernel building, development, and testing
Solid skills and background in userspace building, development, and testing
Experience with software test planning, test cases design, test script automation, and documentation
Experience with cloud computing, e.g., AWS, Microsoft Azure, EC2
Experience using GitLab and Git in contributor and maintainer roles
Experience with CVE systems and related solution delivery processes
Ability to collaborate with development engineers, understand priorities, understand code risk, meet deadlines, have a strong sense of responsibility, and work with minimal supervision

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [HIDDEN TEXT]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

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