Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

The Team

Our DTS team provides following services to clients:

Data & Applied Intelligence - Helping clients in harnessing the power of data and cutting-edge analytics to drive intelligent decision-making and transform businesses.
Product and Innovation - Empowering clients to innovate, develop, and launch products that drives growth and competitive advantage.
Technology M&A and Strategy - Assist clients to manage the technology aspects and business enablement of complex M&A, integrations and carve-outs.

Technology Transformation - A&M helps clients create a scalable, cost-effective IT function that delivers the company's strategic vision and priorities.

How You Will Contribute

Role Purpose

The Change Manager will play a critical role in enabling end to end change management for Digital & Technology initiatives across A&M client engagements. Sitting within DTS, this role partners closely with technology, data, AI, and business teams to translate complex digital transformations into practical, adoptable change - driving value realization and sustained outcomes.

This role is particularly relevant to A&M's growing work across enterprise digital transformation, AI‑led solutions, platform modernization, and technology‑enabled operating model changes.

Key Responsibilities

Change Leadership within DTS Engagements

Lead end‑to‑end change management for DTS‑led transformations, including digital platforms, analytics, AI solutions, and operating model redesigns
Embed change management into tech delivery lifecycles, ensuring adoption is planned alongside build, not post‑implementation
Act as the bridge between business, technology, and leadership, translating technical change into business‑relevant narratives

Enable Digital & AI‑Driven Adoption

Support adoption of AI‑enabled tools and digital solutions such as intelligent workflows, agentic or decision‑support systems
Design user‑centric adoption strategies covering communications, enablement, risk management, and behavioural change
Partner with product owners and tech teams to ensure solutions are usable, explainable, and responsibly adopted

Stakeholder & Leadership Engagement

Partner with client leadership, DTS engagement leads, and internal stakeholders to shape change strategies aligned to value and outcomes
Develop leadership‑ready materials (change roadmaps, adoption dashboards, rollout approaches) tailored to senior audiences

Operating Model & Capability Change

Support digital operating model shifts, including ways of working, role changes, governance, and capability uplift
Design practical enablement approaches that help business users work differently from Day 1

Measurement & Sustainment

Define and track adoption and change metrics tied to business value, not just activity completion
Put in place sustainment mechanisms to ensure changes hold post go‑live

Skills & Capabilities (Must‑Have)

Change & Transformation

5–10 years of experience in Change Management, preferably in technology‑led or digital transformation programs
Strong grounding in change frameworks (Prosci, ADKAR, or equivalent) with the ability to apply pragmatically, not theoretically

Digital & Technology Orientation

Proven experience working with DTS, Digital, Data, or Technology teams
Strong comfort engaging with technical concepts (digital platforms, AI, automation, analytics) and translating them for business audiences
Experience integrating change into agile / product‑based delivery models

Stakeholder & Consulting Skills

Consulting‑grade communication and storytelling skills, especially for leadership and senior stakeholders
Ability to operate in complex, fast‑moving, ambiguous environments typical of A&M engagements
Strong facilitation, problem‑solving, and influencing skills

Good‑to‑Have Experience

Exposure to Tech‑enabled M&A (technology separation, integration, or value creation)
Experience supporting adoption of AI, GenAI, or Agentic AI solutions
Experience in global or multi‑market transformations

Qualifications & Experience

Master's degree in business, Change Management, Organizational Psychology, HR, Technology Management, or a related field
Change certifications (Prosci, APMG, etc.) preferred but not mandatory
Prior experience in consulting or transformation‑heavy environments strongly preferred

Why This Role at A&M

This role offers the opportunity to shape high‑impact digital transformations at the intersection of strategy, technology, and people, working alongside DTS leaders and clients where speed, pragmatism, and outcomes matter. The Change Manager will help ensure that A&M's digital and AI investments translate into real, sustained business value.

Inclusive Diversity

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Manager/Associate Director, Change Management, DTS - GCC Region