Core Responsibilities

What success looks like in this role:

Billing Operations Management

Oversee end-to-end billing processes to ensure accuracy, timeliness, and compliance with company policies.
Maintain billing schedules and ensure invoices are generated and sent promptly.

Credit Management

Review and approve credit requests in line with company guidelines.
Monitor credit balances and ensure proper documentation for credit issuance.
Investigate and resolve credit discrepancies or disputes.

Rebilling Oversight

Manage rebill requests due to pricing errors, scope changes, or client adjustments.
Ensure rebills are processed accurately and communicated to clients.
Track and report rebill volumes and reasons for continuous improvement.

Project Billing

Coordinate with project managers to ensure accurate billing based on project milestones, deliverables, or time and materials.
Validate project budgets and billing terms against contracts.
Monitor Work-in-Progress (WIP) and ensure timely conversion to billable invoices.

Compliance & Controls

Ensure adherence to internal controls, audit requirements, and regulatory standards.
Maintain accurate records for credits, rebills, and project billing for audit readiness.

Client Communication

Act as a point of contact for billing inquiries, credit disputes, and rebill clarifications.
Provide clear and timely communication to clients regarding billing adjustments.

Reporting & Analysis

Prepare monthly/quarterly reports on billing performance, credits issued, and rebill trends.
Analyze billing data to identify patterns, reduce errors, and improve efficiency.

Team Leadership

Supervise billing staff, provide training on credit and rebill processes.
Set performance goals and ensure team meets service-level agreements (SLAs).

System & Process Improvement

Work with IT/Finance to optimize billing systems for handling credits and rebills.
Implement automation and best practices to reduce manual errors.

You will be successful in this role if you have:

BA/BS degree and 2-4 years relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT]. US job seekers can find more information about Unisys EEO commitment here.

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