Servicenow, Dns, Microsoft Intune, DHCP, Microsoft 365, Azure Ad, Windows 10, endpoint security tools, Azure Entra ID, Freshservice, Autopilot, Active Directory, Jira Service Management, backup and restore operations, EDR, AV, TCP IP connectivity troubleshooting, ITSM tools, Windows 11, file print services

Remote Desktop Support, Windows OS, Active Directory, ServiceNow or other ITSM tools, Basic Networking TCP IP DNS DHCP, Incident and Request Management, Microsoft Office Suite