ticketing systems , cloud platform , Mcsa, Configuration, Data Protection, It Service Management, Windows, Servers, Macos, AWS, Operating Systems, Google Cloud, Linux, Itil Foundation, Networking Protocols, Azure, System Installation, wide area networks, Disaster Recovery, helpdesk operations, Hardware, AWS Cloud Practitioner, Security Protocols, Troubleshooting

JIRA, Google Workspace, Leadership, Lucidchart, Draw.io, People Management, Business Analysis, Mentoring

atlassian , smartsheet , Intune, Okta, O365, Slack, Confluence, Azure Ad, Identity Access Management, Kandji, IT service desk tools, Jamf, Endpoint management, Jira Service Management

Iso 27001, Networking, Okta, Hipaa, Endpoint Security, AWS, Zscaler, It Service Management, Azure, Gcp, Database Systems, Identity Access Management, Jumpcloud, CrowdStrike, SOC2, HITRUST, Netskope, Cloud Network Security, ManageEngine, enterprise cybersecurity, Cloud platforms

Microsoft 365, Fortigate, Azure, Gpo, Vlans, PowerShell, Ipsec, AD, L3 routing

Routers, Ccna, Windows, JIRA, Office 365, Mac, VMWare, Firewalls, Google Apps, RingCentral, Kandji, Scale Fusion, Network Switches, MCP, G-suite, WiFi

Artificial Intelligence, Azure, Aws

Java, Python, Dev Ops tools

Atlassian Jira, Atlassian Confluence, Datadog, xMatters, IT monitoring systems, SSL certificate management, Security vulnerability management, Atlassian Statuspage

Database Management Systems, Recruitment, Career Counseling, Microsoft Office Suite