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This Position reports to:

O2C Solution Lead

We are seeking a skilled Order-to-Cash (O2C) Solution architect to play a key role in configuring, implementing, and supporting O2C processes within the Central Finance (CFIN) system. The O2C Solution architect will collaborate closely with business stakeholders, process owners, and technical teams to ensure seamless integration of O2C functions within the CFIN framework. This role requires deep functional knowledge of O2C processes, as well as the ability to translate business requirements into system configurations that optimize efficiency, accuracy, and business performance. This position requires close coordination with Deployment team, Functional architects and external vendors, to maintain and evolve the O2C architecture, ensuring it meets business needs and complies with ABB's standards.

The work model for the role is: #LI-Onsite

This role is contributing to the Finance Services business Finance Process Data Systems division in Bangalore, India.

You will be mainly accountable for:

O2C Process Configuration: Configure and maintain Order-to-Cash (O2C) processes such as credit management, billing, collections, and accounts receivable within the Central Finance (CFIN) system, ensuring alignment with business needs and industry best practices. Requirements Gathering & Analysis: Collaborate with business stakeholders and process owners to thoroughly understand their requirements, document functional specifications, and translate these into system configurations.
System Integration: Facilitate seamless integration of O2C processes within the CFIN system, as well as with other enterprise systems (ERP, CRM, etc.), ensuring smooth data flow and automation of processes across platforms. User Support & Training: Provide ongoing functional support to end-users, addressing issues, offering solutions, and conducting training to ensure optimal utilization of the system and full understanding of O2C processes.
Testing & Validation: Participate in testing and validation activities for new configurations, enhancements, and fixes, ensuring they meet business and functional requirements. Process Optimization: Regularly monitor and evaluate O2C processes to identify opportunities for automation, efficiency improvements, and best practice implementation within the CFIN system.
Documentation & Compliance: Develop and maintain comprehensive documentation for O2C system configurations, process flows, and integration points, ensuring compliance with internal standards and regulatory guidelines. Collaboration with Technical Teams: Work closely with IS architects, developers, and technical teams to ensure that functional requirements are correctly implemented and aligned with system design specifications.
Troubleshooting & Issue Resolution: Provide expert troubleshooting support for O2C-related system issues, working collaboratively with cross-functional teams to resolve any challenges promptly. Continuous Improvement: Stay informed about the latest industry trends, best practices, and system updates to continuously enhance the efficiency and effectiveness of O2C processes within CFIN.
Project and New Demand Management: Take ownership of configuring new demands or changes in system functionality, ensuring proper alignment with system design documentation and business requirements. O2C-Related Data Management: Oversee the management and accuracy of O2C-related data within the system, ensuring data integrity, consistency, and compliance with business rules across all O2C processes.

Qualifications for the role:

Education: Bachelor's or master's degree in computer science, Finance, Information Systems, Business Administration, or a related field. Relevant certifications in O2C SAP ECC, SAP S/4HANA, SAP CFIN, or IT architecture. Proven experience (5+ years) in O2C process management, with a strong background in system configuration and implementation within SAP or similar ERP environments (SAP ECC, SAP S/4HANA, SAP CFIN).
Strong functional knowledge of Order-to-Cash processes, including order management, credit management, billing, collections, and accounts receivable. Experience in configuring O2C processes in SAP or similar ERP systems, with a solid understanding of integration points and data flows across systems. Familiarity with Central Finance (CFIN) and integration with other finance-related modules.
Experience with requirements gathering, business analysis, and documentation of functional specifications. High level understanding on Credit Management & Integration process between source & CFIN High level Down Payment concepts, Industry solution for Project Cash flow, Provisioning based on global rule sets, Strong analytical skills and attention to detail.
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and technical teams. A strong focus on continuous improvement and automation, with a passion for driving innovation within enterprise systems. Experience in managing relationships with external vendors and third-party service providers to ensure the delivery of high-quality solutions. Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities effectively.

More about us:

ABB Finance is a trusted partner to the business and a world-class team who delivers forward-looking insights that drive sustainable long-term results and operates with the highest standards.

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CFIN O2C Solution Architect