Summary

Position Summary

Global Consulting Services - Ascend Member Firm Engagement- Senior Consultant

About The Team

Global Consulting Services (GCS) works globally across practices and borders to support Deloitte's Strategy, Risk & Transactions and Technology & Transformation (T&T) businesses. The team is focused on offering our clients and people the global experience that's essential in today's world. Through GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.

Within Global Consulting Services , the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency.

Overview of the role

The Ascend Operations PMO will play a pivotal role in ensuring streamlined operations through continuous improvements and coordination of planned activities across Ascend PMO. The professional will help accelerate execution of our shared agenda by streamlining operations (reporting, PMO activities etc.) to achieve greater efficiency and productivity for Ascend Program Operations.

The Ascend Operations PMO drives operational efficiency by leading the program onboarding experience, coordinating planned activities, and implementing continuous improvements across the Ascend PMO. This role accelerates execution of strategic projects and optimizes reporting and PMO processes to enhance productivity for Ascend program operations.

Key Responsibilities

Utilize PMOne for program management reporting
Standardize reporting processes across geographies; identify tools and methods to enhance operational excellence and insight generation
Lead the program onboarding and offboarding experience, developing and managing content to help facilitate both processes
Own and maintain program contact list
Manage program calendars including vacation trackers and program blackouts (e.g. holiday shutdowns)
Build and demonstrate Ascend program knowledge, including knowledge of key stakeholders, relationships, and teams involved in the delivery of the Ascend program
Communicate and collaborate with stakeholders; recommend automation and process improvements
Plan and execute meetings: draft agendas, organize sessions, and document follow-ups
Support team operations: manage recurring projects, organize shared resources, and review junior team members work
Facilitate PMO communication; route inquiries effectively to Ascend team
Coordinate across workstreams for cohesive engagement
Escalate risks and issues to Ascend PMO leadership for awareness, analysis, and next steps
Assist in the preparation of materials for leadership forums and summits, ensuring timely updates

Requisite core skills

and able to manage multiple projects independently
Strong analytical, problem-solving, and critical thinking capabilities
Attention to detail with a proven record of delivering high-impact outcomes
Strong project and program management expertise with experience in PMO tools (MS Project, PMOne Smartsheet)
Skilled in stakeholder management: building consensus, maintaining relationships, and influencing across teams
Excellent time management and responsiveness
Experienced in cross-level, global team collaboration in virtual environments
High ethical standards and ability to handle confidential information
Experience in innovation, strategy, operations, and transformation roles
Familiarity with Ascend and related tools (e.g., PMOne)
Knowledge of AI tools for process automation and operational efficiency

Qualifications, experience, work location, and timing

We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team.

Work experience: 6+ years of relevant experience
Strong track record with previous teams/business
Comfortable working with team members and stakeholders across geographies and time zones
Work hours: 11:00 AM 8:00 PM or 02:00 PM 11:00 PM (expected to be flexible with time zones)
Working from office: The individual is expected to come to office at least 2 days a week as per the work from office schedule

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 322497

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