Job Title: Salesforce Contract & Revenue Operations Analyst

Position Summary

We are seeking a detail-oriented Salesforce Contract & Revenue Operations Analyst to support contract review and system accuracy within the Salesforce environment. This role will focus on reviewing, analyzing, and validating customer contracts to ensure proper coding, pricing accuracy, revenue alignment, and system compliance before contracts are finalized and sent to clients.

The ideal candidate has strong analytical skills, experience working in Salesforce, and a solid understanding of contract structures, pricing models, and revenue processes. Attention to detail and process discipline are critical for success in this role.

Key Responsibilities

Salesforce Contract Review & System Validation

Review customer contracts to ensure accurate coding in Salesforce (products, pricing, terms, billing schedules, revenue categories, etc.)
Validate opportunity, quote, and order data prior to client issuance
Ensure correct mapping of products, SKUs, discount structures, and revenue classifications
Confirm compliance with internal approval workflows and delegation of authority policies
Identify discrepancies between signed agreements and Salesforce entries
Collaborate with Sales to correct errors before contracts are sent to clients
Maintain documentation of contract validation and audit processes
Support enhancements to Salesforce workflows and validation rules

Revenue & Compliance Support

Ensure contracts align with pricing policies and revenue recognition guidelines
Review discount approvals and verify proper authorization
Validate billing terms, payment terms, and contract durations
Support audit requests by providing contract documentation and system reports
Assist in maintaining data integrity across Salesforce records

Collaboration

Partner with Sales, Legal, Finance, and Revenue Operations teams
Coordinate with global stakeholders across time zones
Provide status updates on contract review queues and escalations
Support training of sales users on proper contract coding practices

Required Qualifications

3–6 years of experience in Sales Operations, Revenue Operations, Contract Administration, or Finance
Hands-on experience working within Salesforce

Strong understanding of:

Contract structures
Pricing and discounting models
Revenue coding and billing terms
Approval workflows
Experience reviewing commercial agreements for accuracy and compliance
Advanced Excel skills (pivot tables, lookups, reconciliation techniques)
Strong analytical and problem-solving skills
High attention to detail and data accuracy
Strong written and verbal English communication skills

Preferred Qualifications

Experience with Salesforce CPQ (Configure, Price, Quote)
Familiarity with revenue recognition principles (ASC 606 preferred)
Experience working in a high-volume contract environment
Prior experience supporting US-based companies or global teams
Background in audit, compliance, or internal controls

Key Competencies

Detail-oriented and highly organized
Strong process and compliance mindset
Ability to manage multiple contract reviews under tight deadlines
Proactive communicator
Comfortable working in a structured, approval-driven environment
Strong cross-functional collaboration skills

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