Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Trailhead is the engine powering the next generation of digital learning, and we are looking for a Senior Engineering Manager to lead the team building the biggest shift in software since the cloud. We are currently mobilizing our community as a force multiplier for the Agentblazer movement-a global effort to equip leaders and early adopters with the skills needed to navigate an AI-driven world.

Our mission includes revolutionising how the world learns by integrating agentic learning and bite-sized micro-learning directly into the flow of work within Slack, making skill development both autonomous and instantaneous. In this role, you will lead a distributed, collaborative team of front-end and full-stack engineers dedicated to scaling this learning ecosystem exponentially.

You will be responsible for fostering a culture of transparent communication, high-quality code reviews, and continuous feedback, ensuring that Trailhead remains the most engaging and effective way for our customers and partners to learn.

Technically, you will guide the evolution of our platform as we blend our core stack with Salesforce's latest innovations. While our foundation is built on Ruby on Rails and React deployed on Heroku, we are strategically pivoting toward Salesforce's own Lightning Web Components (LWC) off-core to create a seamless experience for our Trailblazers. You will leverage your deep technical expertise to oversee this transition, ensuring that our technical content, developer events, and hands-on workshops are delivered through a high-performance, scalable engine. Your leadership will be vital in helping our engineers skill up on this modern stack while maintaining the stability and fun factor that defines the Trailhead brand.

The ideal candidate is a self-starter who thrives on ownership and can navigate the pressures of a fast-paced project portfolio with a great sense of humor. Success in this position requires more than just technical management you must be an effective collaborator who can provide insightful feedback on projects outside your immediate domain and possess exceptional communication skills to align a distributed workforce. We value leaders who don't just manage but influence, helping to transform Trailblazers into Agentblazers who drive real change within their organizations. If you are passionate about building the workforce of the future and want to lead a team where learning is integrated into every line of code, we invite you to explore our app and join the movement.

Responsibilities:

Manage and develop a team of talented engineers
Recruit, nurture and retain best-in-class talent
Champion and drive the adoption of Agentic Engineering practices across the team to increase delivery speed and code quality.
Provide technical guidance, career development, and mentoring to team members
Participate in cross-functional coordination, planning, and reviews with leads from other engineering teams
Influence and compellingly communicate the vision to a wide variety of key stakeholders
Build strong partnerships across disciplines, such as Design, Product, and Marketing
Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineers
Proactive in foreseeing issues and resolve it before it happens
Daily management of standups as the ScrumMaster for engineering teams
Ensure teams have clear priorities and adequate resources
Work effectively as part of a geographically distributed team

Required Skills:

Leadership & Management: Proven ability to lead, motivate, and grow high-performing engineering teams in a challenging, dynamic, and global environment.
Experience managing teams that leverage AI-assisted development tools (Claude, Cursor, etc.) to optimize the software development lifecycle.
Technical Stack: Strong professional experience with Ruby on Rails and React, including proficiency in NodeJS, JavaScript, HTML, and REST/SOAP APIs.
Architecture & Design: Experience leading design and architecture discussions and collaborating with product management and technical teams to translate requirements into software features.
Software Lifecycle: Expertise in the full software development lifecycle, including short release cycles for products released for public consumption.
Engineering Best Practices: Deep working knowledge of coding standards, code reviews, SCM, CI/CD build processes, testing, and operations.
Agile Methodology: Practical experience working within Agile development environments.
Communication: Excellent oral and written communication skills with the ability to describe complex technical features to diverse stakeholders.
Soft Skills: A nimble, proactive approach with the comfort to work under minimal specifications and handle multiple tasks simultaneously.

Desired Skills:

Distributed Leadership: Specific experience managing and mentoring remote or distributed teams with a focus on transparent, asynchronous communication.
Modern Web Transitions: Experience guiding architectural transitions, specifically moving from legacy frameworks toward Lightning Web Components (LWC).
Strategic Ownership: The ability to take full accountability for a project portfolio while maintaining a positive, resilient team culture under pressure.
Operational Excellence: Advanced understanding of modern deployment workflows, specifically using platforms like Heroku.
Multidisciplinary Adaptability: A skill-up mindset with the curiosity and competence to provide feedback on projects outside your primary domain of expertise.

Minimum Requirements:

7-12+ years of enterprise software engineering management experience at an enterprise technology company.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and, and our AI agents accelerate your impact so you can. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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