ABOUT THE ROLE

We are looking for a motivated and detail-oriented eCommerce Executive to join our growing digital team. In this role, you will support the day-to-day operations of our Shopify stores -from product uploads and content updates to store hygiene checks and cross-team coordination. This is an excellent opportunity for someone early in their career who is eager to build real, hands-on expertise in the fast-moving world of eCommerce.

You will work closely with our eCommerce and marketing teams to ensure our online stores are always accurate, on-brand, and performing at their best. Over time, you will develop a strong understanding of online merchandising, customer journeys, and digital operations across multiple live stores.

KEY RESPONSIBILITIES

1. Shopify Website Update

Upload new products to Shopify, including images, pricing, descriptions, and variants, ensuring all information is complete and accurate
Create and maintain blogs, collection pages, and landing pages in line with campaign calendars
Update promotional banners, discount codes, and offer details across all active stores
Keep product pages current by making timely edits to reflect inventory changes, pricing updates, or copy revisions.

2. Store Hygiene & Maintenance

Conduct regular audits of the website to identify and resolve broken pages, incorrect links, or display errors
Verify that site navigation, collections, and filters function correctly across desktop and mobile
Maintain consistent standards of accuracy and cleanliness across multiple Shopify storefronts
Assist with basic theme updates and front-end adjustments as directed by the team or external developers

3. Day-to-Day Operations Support

Troubleshoot basic Shopify issues and escalate bugs or technical errors to the internal team or external developers with clear documentation
Help manage backend tasks including app updates, product organization, and metadata management
Respond to website-related requests from internal stakeholders, including marketing, supply chain, and customer experience teams
Maintain accurate records of updates and changes made to each store for internal reporting

4. Learning & Continuous Improvement

Develop a working knowledge of eCommerce customer journeys and how website experience influences conversion
Learn and apply best practices in online merchandising, product presentation, and UX principles
Actively participate in store audits and contribute ideas for website improvement initiatives
Stay informed about Shopify platform updates, app releases, and D2C eCommerce trends

WHO THIS ROLE IS FOR

This role is designed for someone who is detail-driven, highly organised, and genuinely excited about eCommerce. Whether you are a fresher with a passion for online brands or someone with 1–2 years of relevant experience, we welcome you to apply if you

Enjoy working in a structured, process-driven environment where accuracy matters
Are comfortable navigating digital tools and picking up new platforms quickly
Take ownership of your work and are proactive about flagging issues before they escalate
Communicate clearly and professionally, both in writing and in team discussions
Are curious about the customer experience and eager to understand what makes an online store convert.

REQUIREMENTS:

Essential

Familiarity with Shopify admin (or willingness to learn quickly).
Basic understanding of online shopping journeys and eCommerce fundamentals
Comfortable with Google Sheets and/or Microsoft Excel for tracking and reporting
Ability to follow SOPs and internal processes consistently
Strong attention to detail and organisational skills
Good written and verbal communication skills

NICE TO HAVE

Prior internship or work experience in eCommerce, retail tech, or digital marketing
Hands-on exposure to Shopify admin, including product management and theme customisation
Interest in UX, conversion optimisation, or D2C brand building
Familiarity with eCommerce KPIs such as conversion rate, AOV, or bounce rate

Ecommerce Specialist(Shopify)

Ecommerce Specialist