Service Design, AI-enabled tools, product service development, customer experience strategies, vendor management, Service Operations

Excel, Sales Performance Analysis, Trend Analysis, Inventory Control, Word, Powerpoint, Data Analysis, Product Lifecycle Management, Vendor Management, Merchandise Assortment Planning, Microsoft Office Suite

Agile Development Methodologies, Digital Transformation, Contact Centre operations

Agile Development Methodologies, Digital Transformation, Contact Centre operations

Agile Development Methodologies, Digital Transformation, Contact Centre operations

Product Development, Inventory and Forecast Management, Cross-Functional Collaboration, Promotion Management, Supplier Relationship Management, Data Analytic Skills, Supplier Identification and Sourcing, Negotiation and Contract Development, Tender Management

User Research, usability studies, Agile Development Methodologies, mobile applications, Data Analysis, digital touchpoints, customer journey mapping, digital banking platforms, customer experience strategies, online self-service tools

site visits , Networking, Sales Forecasting, Team Collaboration, Competitor Intelligence, Contract Management, Business Development Strategies, Product Testing and Compliance, Market Analysis, Partnership Building, Quotations