Job Title

Clinical Application Specialist- Upper North

Job Description

Job Responsibilities:

Adapts clinical training programs to meet the diverse needs of healthcare providers, ensuring effective utilization of Philips clinical applications and technologies, working under direct supervision.
Post-sales activities: Assesses the training needs of healthcare professionals and develops customized training plans, instructional materials, and user guides to address specific gaps and requirements.
Adheres to clinical protocols and operational policies, maintaining compliance with industry standards and regulatory requirements during all training and application activities.
Analyzes all relevant clinical workflows and processes to identify opportunities for improvement, optimizing the use of Philips clinical applications in various healthcare settings.
Builds strong relationships with clinical staff and stakeholders, fostering trust and collaboration to ensure successful implementation and ongoing use of Philips applications.
Communicates complex clinical and technical information clearly and effectively to healthcare professionals, ensuring they fully understand and can apply the functionalities of Philips applications.
Conducts in-depth training sessions and workshops for healthcare professionals, both on-site and remotely, to ensure comprehensive understanding and proficient use of clinical applications.
Delivers ongoing support and troubleshooting assistance to healthcare professionals, addressing complex queries and resolving technical issues to maintain high levels of user satisfaction.
Develops stable working relationships with internal teams and external customers, exchanging valuable information and insights to improve the overall user experience and ensure effective communication and coordination of efforts.
Documents all customer interactions, training sessions, and support activities accurately, maintaining detailed records to track progress and identify areas for improvement.

You're the right fit if:

Bachelor's Degree in Biomedical Engineering or equivalent specializations.
Minimum 3-5 years of experience in the healthcare field as Clinical Applications, Clinical training,s and Sales Support

Preferred Skills:

Sales Presentations
Regulatory Compliance
Documentation & Reporting
Data Analysis & Interpretation
Sales Acumen
Clinical & Medical Affairs Know-how
Stakeholder Management
Technical Product Expertise
Feedback Management
User Training & Support
Training Administration

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

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