DHCP, Switches, Network Monitoring Tools, Dns, Routers, Firewalls, wireless networks

Confluence, JIRA, Salesforce

Defect Logging, Routers, VLAN, Jira, Defect Tracking, Embedded Software Firmware quality tests, Network switches, SV IEC61850-9-2LE, IEC 60870-5-103, IEC61869-9, QA Methodologies, Test management systems, Power Systems electrical substations, Protection relay testing, Modbus Buffered and Unbuffered Report, DNP3, IEC 61850 GOOSE

Customer service, Problem-solving, Incident management systems, Ms Office Suite, Troubleshooting, Web-based applications, Basic computer networking skills

ticketing systems , Windows 10, Group Policy, Freshservice, healthcare software, Chrome OS Flex, remote endpoint management tools, Active Directory

Microsoft Sharepoint, Office 365, Printers, Imaging software, Standard deployment of computers, Active Directory, Basic application troubleshooting, Network connectivity issues, Break Fix – laptops and desktops, Helpdesk ticketing systems

OSPF, BGP, Dns, FTP, Load Balancers, DHCP, Isis, Routing Protocols, Routers, Switches, enterprise tech, wireless monitoring tools, VTP implementations, SD-WAN, VPN solutions, Cisco DataCenter technologies

Routing, SonicWall, Fortigate, Microsoft 365, Vlans, Microsoft Windows Server, Firewalls, Ccna, Azure Iaas, Microsoft Certified Azure Fundamentals, Switching, Networking fundamentals, M365 Fundamentals

Asset Management, Mac Os, Printers, Microsoft Active Directory, Servicenow, Pc Hardware, endpoint security protection, CCH ProSystem FX, enterprise backup solutions, Service Desk software, networked equipment, Microsoft Windows OS, hard disk encryption software, VoIP phone systems, Ms Office Suite, computer imaging software