Job Description

Working closely with operations and engineering teams, the System Analyst 2 will primarily focus on supporting the presentation layer of the Millennium architecture, which is heavily reliant on Citrix environments. The ideal candidate should possess a solid understanding of Citrix technologies, hands-on experience with troubleshooting, and providing system support, along with the ability to thrive in a fast-paced environment.

Responsibilities

Key responsibilities include:

Provide day-to-day operational support for Oracle Health customer's Citrix environments.
Perform Tech currency and upgrades.
Respond to various Customer Service Request.
Collaborate with project managers and other technical teams.

Qualifications:

Experience with both Citrix and Windows Operating systems.
Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage.
Able to work in a collaborative team environment.
Strong problem-solving skills.
Bachelor's degree in computer science, information systems or equivalent.
Min. 3-5 years experience

Qualifications

Career Level - IC2

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Systems Analyst 2-IT