Servicenow, Microsoft Office, JIRA

Jira, zoho crm, Data Analysis, Troubleshooting, zendesk, Freshdesk

JIRA, zendesk, bug reporting tools

Jira administration, Sprint Planning, Defect Tracking, Confluence, Requirements Gathering, Agile delivery practices, Sharepoint, Business Analysis, Process Documentation, Reporting metrics development, Backlog maintenance, Dashboard creation

Nagios, Servicenow, Cloudwatch, Dynatrace, Itil Processes, Elk Stack, Jira, Datadog, Azure Application Insights, PagerDuty