ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Strategy & Operations Consultant

The S&O Consultant collaborates with senior executives leading either a client account team, practice area, or industry vertical (collectively referred to as spaces). In this role, you will be a critical contributor to the space you support. You will work with leaders to prioritize and drive key space initiatives and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.

S&O professionals are key connectors with broad visibility across the space, building collaborative relationships within the space and across ZS to enhance efficiency. This involves providing strategic and operational support across 8 dimensions: 1) Space Management & Operations, 2) Strategic Planning & Enablement, 3) Investment Budget Planning & Optimization, 4) ZS-Client Working Model Strategy and Management, 5) External Engagement & Thought Leadership, 6) People Development & Engagement, 7) Business Development/ Pipeline Strategy & Management, 8) Capability Building & Dissemination

As an S&O Consultant you will have the unique opportunity to work at the intersection of strategy, leadership, and innovation, collaborating with senior executives and cross-functional teams to drive significant impact. You will help shape the future of the space you support, identifying and implementing solutions that streamline operations, foster growth, and maximize client success.

Through your work, you will foster a culture of collaboration, accountability, and continuous improvement, ensuring that each space operates at its highest potential while delivering measurable results to both clients and ZS.

What You Will Do

Leverage problem solving skills and frameworks to develop solutions to business problems
Optimize space operations to minimize leadership's time spent on operational tasks
Ensure timely and accurate responses to firm requests
Contribute to strategic planning processes (annual and ongoing)
Contribute to impact measurement and communication strategies
Manage and provide insights on budgets and total annual spend
Foster relationships with client procurement stakeholders and help ensure compliance with client requirements
Develop reports on BD win rates and pipeline opportunities
Create and synthesize space materials prepare leadership level presentations
Support space-level people strategy by keeping a pulse of team and provide ongoing insight to leadership
Plan and run effective workshops, events, summits, client visits, etc. (virtual and in-person)
Develop new processes to be leveraged across teams

What You Will Bring

BA required, MBA or other advanced degree preferred
8-11 years experience in professional services firm, consulting or strategy/operations experience preferred
Strong consultative and problem-solving skills
Effective oral and written communication skills that can influence senior-level decision makers
Experience successfully managing multiple projects at once, including those with intersecting workstreams
Experience and comfort working with multiple and senior stakeholders
Understanding of consulting business models
Understanding of systems and processes
Empathy, adaptability and high personal impact
Strong productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams)
High motivation, good work ethic, maturity and personal initiative
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach

How you'll grow:

Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and wellbeing, financial future, time away, and professional development. With robust skillsbuilding programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in , visit .

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:

Strategy & Operations Consultant

Strategy & Operations Associate Consultant