Job Title: Technical Sales Coordinator

Location: Kochi

Department: Sales

Reports to: [Sales Manager / VP Sales / Technical Sales Head]

Job Type: Full-time

Job Summary

We seek a proactive and detail-oriented Technical Sales Coordinator to support the sales team, resale partners, OEM associates, and IMS (Infrastructure Management Sales) team in driving revenue growth through effective coordination, technical understanding, and operational support. This role is vital in managing CRM data, ensuring smooth communication across all sales channels, and following up on leads, quotations, and ongoing projects. The ideal candidate will serve as a central point of contact to streamline sales operations and ensure alignment between field sales, partners, and internal teams.

Key Responsibilities

Support the internal sales team in preparing and following up on sales quotations, proposals, and technical documentation.
Maintain regular communication with resale partners and OEM partners to collect and register leads, provide updates, and ensure alignment with company goals.
Ensure timely and accurate lead registration in the CRM system for all incoming leads from internal sales, partners, and OEM channels.
Liaise with customers and partners to clarify technical specifications and requirements.
Coordinate with engineering, logistics, and operations teams to ensure smooth order fulfillment and service delivery.
Track, monitor, and report lead status and conversion progress across all channels.
Assist in preparing presentations, brochures, technical datasheets, and demo kits.
Organize and follow up on client meetings, product demos, and partner engagement activities.
Prepare weekly and monthly reports covering lead status, pipeline performance, customer interactions, and partner activities.
Ensure documentation and contract compliance for all sales processes.

Qualifications and Skills

Bachelor's degree in Engineering, Science, Business, or related field.
2–4 years of experience in sales coordination, sales support, or partner management roles.
Strong technical aptitude and ability to understand and communicate product features.
Experience in working with resale/distribution partners and OEM customers is highly desirable.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite and CRM tools
Highly organised with excellent attention to detail and follow-up discipline.
Ability to handle multiple priorities in a fast-paced environment.

Preferred Skills

Knowledge of AI/IoT/automation product lines (or relevant industry-specific experience).
Familiarity with sales channel models, lead qualification, and partner programs.
Understanding of sales KPIs and data-driven reporting.

Growth Opportunities

This role is a critical foundation for future advancement into roles such as Channel Sales Executive, Key Account Manager, or Sales Operations Manager, depending on performance and strategic contribution.