Company Description

MediaF5™, headquartered in Gujarat, India, is a global advertising and marketing agency specializing in creative brand establishment and communication solutions. With extensive experience, we have successfully partnered with startups and leading brands to enhance their market presence and engagement. Our versatile approach—ranging from minimalist to comprehensive strategies—ensures each project aligns seamlessly with the brand's identity and achieves measurable outcomes.

Role Description

This is a full-time, on-site role in Ahmedabad for a Client Servicing Manager with experience in Agency or IT Services. The candidate will be responsible for managing client relations, ensuring customer satisfaction, and enhancing communication between the agency and clients. They will also oversee project execution, address client needs, handle queries, and deliver exceptional customer service. Immediate availability for the role is required.

Key Responsibilities:

Manage and handle assigned clients effectively
Conduct regular client calls, meetings, and follow-ups
Understand client requirements and provide suitable digital solutions
Coordinate with internal teams for smooth project execution
Allocate tasks as per client needs and timelines
Ensure timely delivery and high client satisfaction
Prepare and share regular client reports and performance updates
Handle client onboarding and ongoing account management
Contribute creative ideas to improve campaign performance
Maintain strong internal coordination with design, marketing, and execution teams

Required Skills & Experience:

2–4 years of experience in client servicing / client handling
Mandatory experience in digital marketing agency environment
Strong communication and presentation skills
Excellent coordination and multitasking abilities
Good understanding of digital marketing services (Social Media, SEO, Performance Marketing, etc.)
Ability to manage multiple clients simultaneously

Client Servicing Manager(Agency OR IT Services Experience) (Immediate Joiner)