Linux, Jira, macOS troubleshooting, basic email troubleshooting

Servicenow, Intune, Dns, Jira, Okta, DHCP, Microsoft 365, Linux, Macos, Azure, Mdt, AD, Windows 11

Experience with remote support tools, Working knowledge of Windows OS

Powershell Scripting, IT Support, Office 365, Group Policy Object distribution, JAMF Enterprise management

System Support, Dns, User Management, Vlans, Hardware Troubleshooting, DHCP, Fortinet, Linux Scripting, AWS, Networking Concepts, Access Points, Routers, Azure, cloud networking, Switches, Palo Alto, Active Directory, network security best practices, endpoint security tools, firewall technologies

Dns, PowerShell, Linux, DHCP, Python, Bash, Vpn, Macos, Windows 11, Networking hardware and software, Wi-Fi, Device management and endpoint deployment tools, User identity and access management

Linux, Application Support, Information Technology, Ticketing, Troubleshooting