ABOUT US

Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 59 offices in 37 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise and insight to organizations tackling today's urgent challenges in education, racial equity, social justice, economic development and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

WHO YOU'LL WORK WITH

You'll join the Product, Practice and Knowledge (PPK) group in one of our practices. Practices are how we group and organize our solutions and products based on our clients industry or business function. They're integral to how we win and deliver results to our clients and are a key strategic priority within our firm. Operations roles are critical in helping to drive and measure the strategic direction and operations of a practice.

Bain & Company is the leading consulting partner to the private equity (PE) industry and its stakeholders. PE consulting at Bain has grown eightfold over the past 15 years and now represents about one-third of the firm's global business. We maintain a global network of more than 2,000 experienced professionals serving PE clients. Our practice is more than triple the size of the next-largest consulting company serving PE firms.

WHAT YOU'LL DO

The Operations Senior Analyst (OSA) executes flawlessly on standard operational responsibilities for the global practice, working with senior members of the practice team. The Senior Analyst performs accurate data gathering and reality checks, integrates multiple data inputs, ensures data integrity and executes zero-defect analysis.

Responsibilities may include supporting strategic plan development, driving practice reporting and measurement, and budget planning/execution. The Operations Senior Analyst may also play a role in the tracking and effective deployment of practice affiliates/experts/advisors, as well as commercial support. They support the planning and content for practice meetings, trainings, and calls.They identify trends and issues, drawing out insights to recommend actions. OSAs can effectively progress deliverables; prioritize effectively, innovate, streamline, and improve ways of working, in collaboration and coordination with multiple, often senior, stakeholders across the business.

Practice planning and strategy execution

Assist with data and analytics to support strategic planning, ongoing operations, and budgeting process e.g., revenue, client accounts

Practice operations and reporting (Global and Regional support)

Own practice reporting and structure metrics (revenue, commercial pipeline, Partner and ringfence utilization, price realization, post-acquisition); build or maintain models/databases; ensure data integrity and drill down to resolve discrepancies
Bring together and reconcile disparate data input; highlight and correct issues and spot trends to inform decision-making, e.g., post-acquisition, select PE case data, cost recovery
Implement repeatable models; use the latest technology including automation, visualization, data and AI tools to work more effectively and drive efficiency in processes
Update materials with analytically driven insights for practice meetings; storyline pieces of operations-focused content
Contribute to additional projects and perform select ad hoc analytics

Affiliate management and meetings (may be within specific domain or across practice)

Reconciliation of expert and advisor staffing data
Track affiliates, experts, leadership roles, partnerships etc.; help with initiatives to provide better understanding of expertise

Commercial Operations

Update client priority list; assists with preparation and notes for account management calls

Practice communications and teaming

Work effectively cross-practice: coordinates seamlessly, ensure information-sharing, flag roadblocks
May train, coach, or oversee work of one or more junior team members (no immediate need for formal supervisory role)

ABOUT YOU

Bachelor of Arts or equivalent undergraduate degree with strong academic credentials
Preferred 4-7 years of professional experience

You are intellectually curious
You are known for your high-quality work, attentive to detail and very organized
You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem-solving
You are a regular user of AI and automation tools and have a growth mindset about their use
You can self-motivate and work autonomously, integrating guided coaching and collaborative teaming to further develop
You enjoy working in a fast-paced and sometimes demanding environment, and you can juggle multiple priorities
You exhibit an exceptional customer service attitude
You have strong communication and presentation skills. You can engage competently with senior business executives. You can work in a global team, collaborating with colleagues across the globe and in different time zones

You have the maturity and integrity to manage highly confidential information and use technology in a responsible way (e.g. AI)

You keep a positive mindset with high levels of energy and enthusiasm
Strong proficiency with analytical tools and coding (e.g. Alteryx, AI/GBTs, Python, Tableau), and Microsoft Applications (Excel, PowerPoint, Power BI)

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parent

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