Unix, Servicenow, change management, Apache Tomcat, Jboss, Jira, Apache Http Server, Linux, Incident Management, Rhel, Centos, Log Analysis, middleware monitoring, Remedy, Apache clustering, performance management

Elk, PowerShell, Prometheus, Bash, Grafana, Linux, Docker, Terraform, Helm, Kubernetes, Python, DevOps practices, CI/CD processes, Cloud native production environments, Monitoring

Service Request Management, Citrix Xendesktop, Service Now, Office 365, Itil, Windows 7, Incident Management, SCCM, Windows 10, MTR, Mcafee Cortex XDR, OneDrive, User Data Management, Asset Inventory Management, Network Printers Management, Azure cloud PC, AV support, Hardware Software installation

Windows OS, Lan, Wi-Fi, internet connectivity

Networking, Dns, Windows, DHCP, Vpn, Macos, Microsoft 365, Slack, Itsm, Saas, Red Hat SSO, Jamf, Zoom, Keycloak, Kandji, Google Workspace

Microsoft Windows, Microsoft applications and services, ITSM platform, Analytical Skills, Service management environment, Troubleshooting, Incident Problem or Change Management processes, Knowledge bases or technical documentation

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Powershell, Microsoft 365, Linux, Exchange, Ldap, Dns, Python, Google Workspace, AD, web proxies, DLP systems

autotask , Jira, Palo Alto Firewall VPN whitelisting, OpsGenie

Selenium, Postman, JIRA, Sql, Troubleshooting