About the company:

Founders today are building global companies from day one but the systems that manage their money were built for a different era. Aspire exists to change that!

We're building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we're building for the next generation of global companies.

About the team:

At Aspire, we believe that building exceptional products starts with deeply understanding our customers. Our Product Team is the voice of the customer within the company relentlessly curious, data-informed, and impact-driven. We lead with research, insights, and empathy to define the right problems to solve, and work cross-functionally to craft solutions that create real value for our users and their businesses. At the same time, we stay laser-focused on maximizing impact for Aspire, ensuring our products contribute meaningfully to growth, scalability, and long-term success. As a fintech, we also design with trust at the core embedding risk management, security, and regulatory compliance into every stage of the product lifecycle.

About the role:

Support the payments product roadmap: Contribute to delivering intuitive, reliable, and best-in-class customer-facing payment experiences for our business account, across key use cases such as pay-ins, payouts, transfers, and transaction management.
Own payment use cases and journeys: Help define end-to-end user journeys for paymentscovering initiation, confirmation, tracking, errors, and retrieswith a strong focus on clarity, trust, and usability.
Strong UI/UX collaboration: Work closely with Product Design to shape payment flows, dashboards, transaction histories, and status messaging, ensuring flows are simple, consistent, and easy to understand.
Translate complexity into simple experiences: Partner with Engineering, Compliance, Risk, and Operations to convert underlying banking constraints and regulatory requirements into clean, customer-friendly workflows.
Track and analyse user behaviour: Support definition and monitoring of product metrics such as payment success rates, drop-offs, SLA adherence, etc.
Champion customer experience with compliance in mind: Ensure payment journeys balance regulatory requirements with transparent, predictable, and low-friction user experiences.
Contribute to continuous UX improvement: Identify friction points in payment flows and propose enhancements to copy, layouts, information hierarchy, and interaction design.
Assist with product discovery and validation: Support user research, usability testing, and feedback analysis to validate payment use cases and UI changes before launch.

Minimum qualifications.

A minimum of 24 years experience in product management, business analysis, or operations in FinTech, payments, or digital banking.
Knowledge of payment workflows from a UX perspective.
Experience working with cross-functional teams in agile/product-led environments.
Strong analytical, problem-solving, and documentation skills.
Has a strong grasp of AI concepts and the ability to apply AI tools and frameworks to improve onboarding and risk workflows..

Preferred qualifications:

Prior experience with payments with focus on use cases such as payroll, supplier payments, international payments.
Understanding of payment systems in multiple markets (SEA, AU, US, EU).
Exposure to data-driven product development, dashboards, and analytics tools.
Experience in process automation (e.g. n8n) or AI-driven risk assessment solutions.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Aspire. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Aspire may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Aspire's Candidate Privacy Notice

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