CRM support tools, Bpo, Conflict-resolution, Basic Computer Knowledge, Voice support, Customer Support, Customer service, Problem-solving, Non-Voice Support

Paypal, Sql, Sso, Splunk, Postman, authentication and access management, MFA, understanding of APIs, Venmo, cloud platform troubleshooting, SPF, DKIM, monitoring and debugging tools, CRM case management tools, Credit Cards, system integrations, zendesk, log analysis utilities, browser developer tools, email deliverability protocols, Salesforce, DMARC, API testing platforms, merchant payment systems

Analytical Problem Solving, Customer Support, Project Management, Policy Management, Stakeholder Management

Customer Support, Technical Voice Process, Troubleshooting, Technical Support