Req ID: 339770

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Program Manager to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Once You Are Here, You Will:

Maintain overall responsibility for project/program execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project
Understand that the essential importance of business and technical processes is interrelated for project success
Daily activities include but not limited to:
Lead of project team ensuring on time delivery of high-quality work within the project budget
Maintain daily Client relationship and communication, acting as first point of escalation for daily issues
Provide project data and status reporting to appropriate stakeholders
Manage good onsite-offshore co-ordination for optimal service delivery
Review and approve project/program plans, estimates, and technical documents
Manage teams of hard-working individual and promote team cohesiveness

Qualifications:

Required:

12+ Years of work experience in IT Project implementation
5 Years of leading Agile methodology projects
3+ Years working on end-to-end Salesforce.com Implementation Projects with at least 3+ Years managing and understanding of general Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities
Should have experience managing enterprise level accounts (50+ headcount and $1.5M+) as a program manager
Should have experience managing both TnM and Fixed Price Projects
Should be able to manage the P&L of any program keeping a close eye on margin
Should be strong with risk identification and mitigation strategies

Preferred Qualifications:

PMI PMP/ACP Certification preferred
Salesforce.com Certifications preferred
Comprehensive understanding of Project Delivery Lifecycle and Agile Methodologies

Ideal Mindset:

Encouragement. You are the leader and provides motivation, direction, and support to your team.
Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
Strong work ethic. You are a team player and lead by example.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.