Company Description Logistique Biz Pvt Ltd is a leading B2B business and logistics aggregation platform with over two decades of industry experience, focused on transforming how companies connect and optimize their supply chains. The organization's mission is to simplify complex B2B transactions and create a seamless ecosystem where businesses can discover, connect, and transact with trusted logistics partners. By fostering collaboration among businesses and logistics providers, Logistique Biz helps sellers explore new logistics opportunities and unlock growth potential. The company is committed to delivering exceptional value, maximizing efficiency, and minimizing costs for customers across sizes and industries in a rapidly evolving marketplace.
Role Description The Telesales Representative will work in a full-time, on-site position based in West Delhi, engaging prospective and existing business customers via phone to promote Logistique Biz's logistics solutions and services. The role involves making outbound and inbound calls, explaining platform features and benefits, qualifying leads, and converting inquiries into sales opportunities. The representative will maintain accurate records of interactions, follow up on leads, and coordinate with internal teams to ensure smooth onboarding and customer satisfaction. Daily tasks include addressing customer questions, resolving basic service-related concerns, and sharing customer feedback with management to improve offerings. The individual will also participate in periodic training sessions to stay updated on products, pricing, and market trends.
Qualifications

Candidates should possess strong Communication and Customer Service skills to engage professionally with diverse business stakeholders.
Candidates should possess effective Customer Support capabilities to handle inquiries, clarify service details, and manage basic issue resolution.
Candidates should possess proven Sales skills, including lead qualification, persuasion, and closing, in a telesales or inside sales environment.
Candidates should possess the ability to participate in and apply Training to continuously improve product knowledge and selling techniques.
Prior experience in telesales, inside sales, or call center roles, preferably in logistics, B2B services, or technology platforms.
Comfort working with CRM tools, call tracking systems, and basic office software.
Strong listening skills, resilience in handling objections, and a target-driven, ethical approach to selling.
Minimum educational qualification: high school diploma; a degree in business, commerce, or a related field is an advantage.