INTRODUCTION TO EVERNORTH:

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group's existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Application Developer Lead Analyst

Hands-on developer supporting the DPA COE across all team applications — Pega Common Layer operations, the FLAC license management platform, the RAG knowledge platform, and the Pega Deployment Manager. This role bridges Pega platform operations with modern full-stack development. You will be expected to learn and adopt AI-assisted development tools and practices as the team automates its manual operational work.

• Manage day-to-day Common Layer operations: code merges, skimming, and baseline activities across application teams

• Develop and maintain features across all COE applications:

o FLAC — license forecasting and cost management platform (FastAPI + React + PostgreSQL)

o RAG Platform — enterprise AI knowledge system (FastAPI + React + LangChain + Azure AI Search)

o Pega Deployment Manager — automated deployment workflows (Python + GitHub integration)

• Support deployment workflows and version management across multiple GitHub repositories

• Help build and maintain CI/CD pipelines in Jenkins, including Pega native API integrations for automated builds and deployments

• Contribute to operational automation scripts, CI/CD improvements, and testing

• Collaborate with application teams on code integration into the Common Layer

• Follow the team's spec-driven development process — writing detailed specifications and requirements documents before coding, which are then used to guide AI-assisted code generation

• Learn and use AI-assisted development tools (Cursor, Claude Code) as part of daily work — the team is automating manual processes and AI proficiency is part of the role, not optional

• Participate in AI-related development efforts as skills grow (prompt engineering, AI integrations, workflow automation)

Education:

• Any bachelor's degree

Experience:

• Total 5-7 years of experience required in relevant field

• 6+ years of experience with Pega Platform (CSSA certification preferred)

Understanding of Pega Common Layer concepts (merge, skim, baseline, branching)

Skills:

• Working knowledge of Python (scripting, automation, web development)

• Familiarity with JavaScript and React (or willingness to learn quickly)

• Experience with Git/GitHub workflows (branching, PRs, merge conflict resolution)

• Exposure to relational databases (PostgreSQL, Oracle, or SQL Server)

• Willingness to learn and adopt AI-assisted development tools (Cursor, Claude Code, or similar) — no prior AI experience required, but eagerness to learn is essential

• Strong communication skills for cross-team coordination

Preferred Skills:

• Pega DevOps or deployment automation experience

• Familiarity with Pega native APIs (deployment, build, export/import)

• Experience with FastAPI, SQLAlchemy, or Django

• Experience with React or modern frontend frameworks

• Experience with Jenkins pipelines (Jenkinsfile, scripted/declarative pipelines)

• Familiarity with Docker and containerized development

• Any exposure to AI tools, LLMs, prompt engineering, or structured outputs

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

Application Development Lead Analyst

Application Development Lead Analyst - HIH - Evernorth