Machine Learning Lead Analyst - AI/ML Engineering

Position Overview

As a Machine Learning Lead Analyst, you will build scalable software solutions using LLMs and ML models to solve challenges in healthcare. You will implement enterprise AI systems in production for automated document processing and customer service chatbots, and develop generative AI solutions with extreme focus on privacy, security, and fairness for Evernorth's healthcare platform.

Responsibilities

Build scalable software solutions using LLMs and other ML models to solve healthcare challenges.
Implement enterprise AI systems in production for document processing and customer service chatbots.
Develop generative AI solutions with focus on privacy, security, and fairness.
Design API integrations and low-code UI/UX solutions with short development cycles.
Architect and develop software for scalable, distributed systems with ML technologies.
Work with frameworks (TensorFlow, PyTorch) and platforms like Hugging Face to deliver solutions.
Optimize existing generative AI models for performance, scalability, and efficiency.
Develop and maintain AI pipelines including data preprocessing, feature extraction, model training, and evaluation.
Build extensible solutions to extract information, integrate with LLMs, and deliver insights on dashboards.
Create clear documentation including technical specifications and user guides for AI solutions.
Contribute to best practices and standards for generative AI development within the organization.
Envision solution outcomes for business problems with actionable insights and viable designs.

Qualifications

5 – 8 years of overall experience with 3+ years of AI/ML expertise.
College degree (Bachelor/Master) in Computer Science, Artificial Intelligence, or related field.
Strong proficiency in Python and C# for full-stack development.
Experience with LLMs and Generative AI (GPT-4, transformers, text embeddings).
Proficiency with ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, LlamaIndex).
Experience with vector databases (Pinecone) and information retrieval systems.
Cloud platform experience (AWS, GCP, or Azure) for deploying AI solutions.
Experience implementing enterprise AI systems in production settings.
Strong knowledge of data structures, algorithms, and software engineering principles.
Excellent communication skills for conveying complex AI concepts to diverse audiences.

Preferred Qualifications

Experience with computer vision and NLP techniques.
Familiarity with reinforcement learning and transfer learning.
Healthcare domain experience.

Industry / Domain Experience Needed

Demonstrated experience building enterprise AI/ML solutions at scale.
Ability to navigate a geographically diverse team and communicate effectively.
Familiarity with responsible AI practices and ethical AI development.
Passion for transforming healthcare through AI innovation.

Location & Hours of Work

Full-time position, working 40 hours per week. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practic

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Machine Learning Lead Analyst - HIH - Evernorth