Job Description

In This Role, Your Responsibilities Will Be:

Project Support

Continually improves customer productivity by leveraging digital tools and processes.
Collaborates with the team to design and implement robust and scalable automation solutions using Power Apps, Power Automate, and Logic Apps.
Leverages advanced expertise in SharePoint and related Microsoft 365 services to develop innovative solutions.
Extends SharePoint capabilities by integrating forms, web parts, and custom application technologies.
Contributes to the full software development lifecycle, including:

Works closely with the team of developers to troubleshoot complex issues, optimize performance, and enhance application functionality.
Provides guidance and support for resolving complex technical problems and adapting quickly to new technologies.
Analyzes and mitigates issues identified during User Acceptance Testing (UAT) and Go-Live phases.
Reviews objectives against actual outcomes and implement necessary fixes or enhancements based on UAT results.
Develops and seeks approval for UAT plans (including data backup/migration, communication, and cut-offs) in close collaboration with the PO.

Agile Team

Actively participates in SAFe Agile ceremonies, such as but not limited to: PI Planning, Daily Stand-Ups, Retrospectives, System Demos.
Estimates work size and complexity accurately.
Collaborates with the PO to create and refine user stories and acceptance criteria.
Defines and commits to Team PI Objectives and iteration goals.
Conducts research, design, prototyping, and other exploratory activities.
Performs peer-to-peer testing to ensure high-quality deliverables.
Aligns with technology-centric teams to share objectives and maintain cadence.
Delivers work in small batches with rapid feedback from customers and stakeholders.

Continuous Improvement & Innovation

Researches and understands emerging technologies and industry trends to continuously improve skills and deliver innovative solutions.
Partners with the PO to escalate project issues or limitations and to propose actionable improvements and/or workarounds that can be implemented either on the spot or be planned for the next PI.
Collaborates with counterparts and POCs to identify process gaps and inefficiencies.
Supports quality improvement initiatives (e.g., Think Customer, QMS) and contribute to management objectives.
Enhances business process efficiency through digital tools in a large-scale environment:

Demonstrates strong problem-solving skills and the ability to learn new technologies quickly.

System Support & Maintenance

Provide technical support and troubleshooting assistance to designated support responsible, as needed
Delivers direct support to customers for urgent production issues, in exceptional cases.

Who You Are:

The Senior Intelligent Automation Specialist is responsible for the design, development, and implementation of automation solutions within Emerson's European O365 and Azure environments. This role focuses on streamlining business processes, enhancing operational efficiency, and optimizing productivity through modern technologies, while ensuring solutions are cost-effective. The position requires creating robust, scalable technical architectures that reduce manual efforts leveraging reusable components and low-code development. All solutions must adhere to industry's best practices, organizational standards, and compliance requirements.

For This Role, You Will Need:

Job Related Experience:

Specific Knowledge:

Hands-on experience with automation tools, particularly within the Microsoft Power Platform ecosystem: (Power Automate, Power Apps)
Advanced skills in designing complex flows, error handling, and performance optimization.
Advanced knowledge and experience with Microsoft Office 365 applications are required.
Practical experience with SharePoint Online is essential.
Deep understanding of Power Platform architecture, including Dataverse, security models, solution lifecycle management, and integration with external systems.
Experience with Azure Logic Apps, Azure Functions, and Azure API Management for extending Power Platform solutions.
Ability to effectively write and revise technical documentation.
Experience or a solid understanding of Business Analysis and SAFe Agile Framework would be beneficial.
Deep understanding of licensing and operational costs, with the ability to select the best technical solution balancing cost efficiency and performance requirements.

Skills:

English proficiency (written/read/spoken).
Ability to translate complex technical concepts into clear, understandable language for non-technical stakeholders
Excellent analytical skills
Strong attention to details
Ability to work independently with minimal supervision.
Collaborative mindset for remote team participation with members scattered across multiple countries
Capacity to handle varied assignments and escalations.

Education:

University degree (Computer Science, Computer Engineering, Information Technology, Information Systems or similar) or equivalent

Preferred Qualifications That Set You Apart:

Demonstrated experience or a strong understanding of Business Analysis practices and Agile framework, particularly SAFe (Scaled Agile Framework), would be highly advantageous.

Nice to have:

Our Culture & Commitment to You:

We understand the importance of work-life balance and are dedicated to supporting our employees personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding!
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix! We are continuously promoting healthy lifestyle for our employees.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us

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