ticketing systems , O365, Intune, Dns, Windows, Jira, Wan, Linux, DHCP, Networking Concepts, Lan, Macos, cloud-based tools, Freshservice, Zoho Desk, cybersecurity principles, VPN solutions, Google Workspace, MDM solutions, Jamf, endpoint security tools, IT asset management tools

Server Administration, Backup Solutions, Microsoft 365, Windows operating systems, virtualisation platforms, IT asset handling, Active Directory, endpoint management

Windows, Macos, Slack, Bitwarden, Notion, MDM tools, Google Workspace GSuite administration