Description - Internal
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

The successful candidate will execute clear project deliverables (FDIC, Fast Forward etc.) and collaborate across multiple teams to ensure that project requirements are met. This role is pivotal to the successful implementation and execution of the FDIC program. Additionally, the candidate will ensure seamless integration across frontline, mid-office, and back-office processes and service delivery.

Role Responsibilities

Partner closely with multiple teams to execute flawless project implementation and cross-workstream communication, including but not limited to GTC /GTO teams, Technology & Capabilities, MIS & Reporting, Compliance, Control Management etc.
Assess change impacts and readiness to build structured plans and apply sound methodologies to integrate appropriate organizational change activities into project plans.
Utilize Program/Project management tools and standards to manage initiatives through all phases of the project lifecycle.
Develop and maintain documentation practice for the project management team in accordance to regulatory standards for communications, project plans, status reports, risk assessments, business requirements, implementation reviews and project presentations.
Proactively anticipate and raise project risks and ensuring adequate escalation and mitigation is put in place to safeguard delivery.
Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
Independently handles customers/stakeholders for any queries/escalations

Preferred Qualifications

Minimum of 2 years experience in Program/Project Management with a solid understanding of fast-paced capability setup and data integration, ingestion and migration.
Experienced in meeting tight timelines, effectively managing multiple priorities and working across multiple time zones displaying superior personal accountability, including resilience and commitment.
Excellent relationship management skills with proven ability to collaborate, influence and negotiate with colleagues and business partners to deliver desired outcomes without direct authority.
Ability to collaborate, network and develop strong working relationships across the organization.
Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives [preferred]
Product Ownership experience [preferred]

Description - Internal
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

The successful candidate will execute clear project deliverables (FDIC, Fast Forward etc.) and collaborate across multiple teams to ensure that project requirements are met. This role is pivotal to the successful implementation and execution of the FDIC program. Additionally, the candidate will ensure seamless integration across frontline, mid-office, and back-office processes and service delivery.

Role Responsibilities

Partner closely with multiple teams to execute flawless project implementation and cross-workstream communication, including but not limited to GTC /GTO teams, Technology & Capabilities, MIS & Reporting, Compliance, Control Management etc.
Assess change impacts and readiness to build structured plans and apply sound methodologies to integrate appropriate organizational change activities into project plans.
Utilize Program/Project management tools and standards to manage initiatives through all phases of the project lifecycle.
Develop and maintain documentation practice for the project management team in accordance to regulatory standards for communications, project plans, status reports, risk assessments, business requirements, implementation reviews and project presentations.
Proactively anticipate and raise project risks and ensuring adequate escalation and mitigation is put in place to safeguard delivery.
Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
Independently handles customers/stakeholders for any queries/escalations

Preferred Qualifications

Minimum of 2 years experience in Program/Project Management with a solid understanding of fast-paced capability setup and data integration, ingestion and migration.
Experienced in meeting tight timelines, effectively managing multiple priorities and working across multiple time zones displaying superior personal accountability, including resilience and commitment.
Excellent relationship management skills with proven ability to collaborate, influence and negotiate with colleagues and business partners to deliver desired outcomes without direct authority.
Ability to collaborate, network and develop strong working relationships across the organization.
Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives [preferred]
Product Ownership experience [preferred]

Compliance Language
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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