Team Handling, Ticket Resolution, SLA Monitoring, Active Directory

O365, Vpn, Linux, Networking, Windows, Active Directory

Servicenow, L2 Support, Ticketing Tools, Desktop support

DHCP, Vpn, Outlook, Microsoft Office, Networking, Dns, Windows 10, Microsoft Teams, remote support tools, Active Directory, desktop laptop hardware troubleshooting

it security policies , Desktops, Switches, Outlook, Remote Support, Laptops, Printers, Passbook Kiosks, Compliance, Access Controls, Troubleshooting

Desktop Support, Dns, Dhcp, It Support, Active Directory

Windows image build processes, distribution lists, network and datacenter equipment, iOS and Android devices, hardware software and networking-related issues, SCCM deployments, Microsoft Windows operating systems, Exchange mailboxes, remote connectivity tools, Network Equipment, Microsoft Office Applications, Active Directory user accounts

Os Installation, Outlook Configuration, Printer Installation