Job Title: Microsoft Dynamics 365 F&O Technical Consultant Retail & Commerce

Work Location: Bangalore / Pune / Hyderabad

Experience: Minimum 6.8 years to 10 Years (with 3+ years in D365 F&O Commerce)

Role Overview:

As a Technical Consultant Retail & Commerce, you will lead and deliver end-to-end Microsoft Dynamics 365 Finance & Operations (D365 F&O) Commerce implementations. This role involves designing, developing, and supporting retail and e-commerce solutions, including POS integrations and extensions, while guiding technical teams throughout the project lifecycle.

Key Responsibilities:

Lead and manage technical teams and projects related to D365 Commerce and Retail implementations.
Oversee and drive end-to-end D365 Commerce implementations, ensuring timely and quality delivery.
Design and integrate retail and e-commerce solutions, with a strong focus on ERP system workflows and data flow optimization.
Provide hands-on technical support for configuration and troubleshooting of POS systems, including printers, scanners, hardware stations, and customer displays.
Implement, manage, and deploy MPOS (Mobile POS) and CPOS (Cloud POS) fixes and updates.
Design, develop, and extend MPOS/CPOS applications using ASP.NET Web API, TypeScript, Knockout, and C#.
Build and customize CRT, CPOS, and MPOS methods, following D365 Retail architecture and extension models.
Integrate third-party APIs with CPOS/MPOS systems.
Utilize WCF, WCF Data Services, and OData REST APIs for data and service integration.
Perform database development and management, including stored procedures, functions, and views.
Maintain strong control over channel security architecture, authentication, and token management processes.
Conduct debugging, issue tracking, and workflow analysis for technical problem resolution.

Candidate Requirements:

6+ years of hands-on experience in Dynamics AX Retail and D365 F&O, including at least 3+ years in D365 F&O Commerce.
Experience leading technical teams and full project lifecycles for retail and e-commerce implementations.
Proven track record of three or more full-cycle D365 Commerce Retail implementations.
Strong technical expertise in Retail/Commerce industry solutions and ERP integrations.
Advanced understanding of POS configuration, setup, and hardware integration.
Experience managing MPOS/CPOS code deployment and maintenance.
Proficient in C#, ASP.NET, TypeScript, Knockout, WCF, REST APIs, and SQL-based RDBMS.
Excellent troubleshooting, debugging, and analytical capabilities.
Strong leadership, communication, and team mentoring skills.

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