Role: Intern – Creative Operations (Social & Performance Content)

Location: Gurgaon HQ

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several

middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -

1. Customer love: Build a platform that offers truly delightful and differentiated services

2. Partner empowerment: Build a deep, full-stack partnership with service partners,

helping improve their earnings and overall livelihood

3. Technology first: Bring innovation and technology to an age-old industry

InstaHelp by Urban Company is growing & expanding!!

We're building an energetic team to scale our operations. If you're ready to make an impact, this is for you!

Experience: Final-year students or recent graduates with a passion for content creation, digital marketing, and operations

What you'll do:

You will be deeply involved in driving operational activities for our Social & Performance Content initiatives. Your time and bandwidth will be split into 70% execution (managing workflows, creator/partner coordination, tracking performance metrics, and channel distribution) and 30% creative input (ideating and brainstorming content concepts).

In crux, this is a hands-on, high-ownership operations role tailored specifically around Social & PERFORMANCE content in a fast-growing category.

If you're ready to learn, execute, and kickstart your career in content operations, join us in shaping the future of home services!

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

Intern- Creative Operation